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  1. references are gone in WORD

    by dstillman · January 1, 2021
    From the linked page: You can confirm that fields in a document are no longer active by clicking them and looking for a gray highlight (Word/LibreOffice) or "Edit with Zotero" popup (Google Docs). In
  2. Google Docs Error

    by dstillman · December 30, 2020
    OK. This seems to be a failure from the Google Docs service — "Service Documents failed" — but @adomasven would have to say more.
  3. Google Docs Error

    by dstillman · December 30, 2020
    What if you disable all other extensions? Again, be sure to reload Google Docs after disabling them. If that doesn't help, restart Chrome after disabling them.
  4. Google Docs Error

    by dstillman · December 30, 2020
    Does this go away if you disable the Google Docs Offline extension and reload Google Docs?
  5. Google Docs Error

    by leejwy · December 30, 2020
    I've used Zotero for many years, but haven't needed it for a few months. Today, when I tried to cite using the Google Docs integration, I kept being hit with "Zotero experienced an error updating your
  6. Bug in Chrome extension: disabling Docs integration isn't fully disabling it

    by mjbaldwin · December 30, 2020
    However, I don't use/need the Zotero integration with Google Docs, and I wanted to get rid of the "Zotero" menu that appears in Docs, so I went to the Zotero extension's settings and unchecked "Enable
  7. Stuck on "Zotero is updating your document. Please wait" in Google Docs

    by dstillman · December 30, 2020
    1. Make sure you create the google doc with same account which you have registered in zotero.
  8. Google docs - citations spontaneously unlinking

    by dstillman · December 24, 2020
    The latest version of the Zotero Connector, 5.0.77, attempts to address an additional cause of unlinking and also provide more immediate feedback when it occurs due to a Google Docs server issue. Let
  9. GoogleDoc Zotero Button Greyed-Out

    by dstillman · December 24, 2020
    This sounds like at least partly a misunderstanding. The Z in the Google Docs toolbar is always gray. Clicking it should still works, as should selecting options from the Zotero menu. If that's not wo
  10. D677537543

    by dstillman · December 23, 2020
    But I'm a little confused here — using Zotero in Google Docs and Word don't really have anything to do with one another. (Word doesn't have anything to do with Firefox, obviously.) And I don't know wh
  11. D677537543

    by clement_bernier · December 23, 2020
    zotero ne fonctionne ni sur google docs ni sur word ( le Z est gris) et ne repond rien quand je veux créer un lien (rien ne se passe et aucun message d'erreur)
  12. Google docs - citations spontaneously unlinking

    by jmschmidt · December 21, 2020
    Thank you to everyone who has tried to reproduce this problem. It has been so challenging for me that I have given up using zotero in google docs and moved to using Word. It's especially bad when I us
  13. Cannot use Google Docs (double Zotero) * Resolved*

    by FrederickSauvage · December 16, 2020
    Now, I see it only once in google docs and no problem.
  14. issue inserting bibliography

    by dstillman · December 16, 2020
    If it's working now, no need for further Debug IDs, but let us know if you have any further trouble. But there's a good chance that opening the file in Google Docs without transferring it properly is
  15. issue inserting bibliography

    by JulieKo · December 16, 2020
    - Thank you for mentioning editing in a Google Doc. Some software I used temporarily transferred my Word docs into Google docs and I didn't notice. I will revert back to the Word document and continue
  16. Cannot use Google Docs (double Zotero) * Resolved*

    by FrederickSauvage · December 15, 2020
    Since I installed Zotero, I cannot use Google Docs (cannot open a file, cannot create a new one).
  17. issue inserting bibliography

    by dstillman · December 15, 2020
    2) One of your screenshots shows you editing the file in Google Docs in .docx mode. If you're doing that with the same document you're editing in Word, that's almost certainly a source of the problems
  18. Citations unlinked moving from one Word document to the other

    by dstillman · December 11, 2020
    Zotero inserts standard Word fields, and any version of Word on any computer will always be able to read those. No special steps are required, as they are when transferring between Word and Google Doc
  19. Zotero keeps citing journal articles as webpages

    by OMG94 · December 11, 2020
    I am currently working on Google Docs to finish a proposal and I noticed that some of the journal articles in the bibliography are cited in the style of webpages. I went back to my library and manuall
  20. False error report after refresh - 163149263

    by adomasven · December 9, 2020
    is still very slow (perhaps not as slow as the Google Docs one, but Google Docs is a completely online word processor) and frequently unreliable. Microsoft has a universal JS based API to integrate w
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