Stan
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I am finding a similar problem. Trying to reformat about 20 or so references - lack of capitalisation of first letter in each work of a journal - one journal only where this happens. Each time I retype the journal name, Zotero hangs for awhile makin…
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And then it works when reopen. So intermittent problems not sure how to problem shoot.
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Repeat of hanging firefox browser when editing files. This time linking a journal article to a PDF file. Editing the entry OK (sluggish). I have reinstalled my OS successfully to address an issue with flash - permissions continually corrupting. I ca…
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Thanks I did the easiest first which was to restart, check database integrity - fine and then repair permissions on Mac OSX and there were pages and pages of permissions to repair. That seems to have solved the problems 1-3 about linking files and e…
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Thanks also re the routine see number of entries (I have about 1200)
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Thanks When I press continue than normally the spinning wheel just goes on and on and I need to force quit Firefox.
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Many thanks for prompt and sympathetic response. Let me try to provide the right information to help you 1. OS is OSX 10.6 latest version - I keep my Mac up to date automatically; fyi it is a MACBOOK with intel chip Nov 2008 model 2. Firefox …
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Interesting new twist on this. I did a search on EBSCO that generated two items, when I click on the icon in the address bar, it automatically downloads the citation of the first - no list appears allowing me to choose which. The search was in …
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Updated manually and that seems to resolve the problem. In ProQuest, I exported a journal reference to the folder and from folder to Zotero and now, Zotero categorises it correctly as a journal article rather than a web page. Thanks. I cannot e…
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Thanks to everyone - albeit I can not really understand fully the conversation! But what I takeout is that the translator built into Zotero should now read the ProQuest output "better" and if I update my Zotero in 24 hours, I should have another go.…
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To complicate it more. Using the Ebsco database I do not have this problem. I can export a reference to folder and export again to Zotero. Today the function to export to Zotero from the icon in the addressbar works too. Normally it does not. With P…
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Thanks I have updated now; I forgot to first uninstall the old and then to remember that I needed to download within Firefox not Safari. I got there in the end. However I still have the problem. I tested with a download off ProQuest an article…
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New Firefox and now Zotero won't work, something about a python extension not working; that is why I hesitate with upgrades to firefox. I will look online to see what to do but if you are online now, it would be great if you point me to the right so…
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Let me try to respond: 1. The databases I use are EBSCO Business Source Premier and ABI / INFORM (ProQuest) and these are accessed via my University's network. I am not sure if there is a built in "Athens" identification to further complicate m…
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Not sure that I can. I access the databases from a VPN of my university - through the University through to the database supplier - each of whom has another level of authentication. So here is an example of a typical search but I doubt it helps. Thi…
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Hoope you don't mind asking this question here: I have yet to update to Firefox 3.6 because I know there are niggles with Zotero when a new version is launched often and for me, a reliable Zotero is far far more important than the newer browser. So …
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Good point and not meaning to critique. As long as I know that it is working I am not that fussed if syncs are instant. I sync as a backup and so that I can use other computers occasionally so real time is not a major need for me. My sync operations…
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Thanks for that; that would not have crossed my mind when trouble shooting. I am London UK based so I should be fine in the AM. I found an entry that had duplicates, could not get that clean so just deleted it and an hour later the sync finally reso…
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ANd now, one hour later, the endless loop has stopped. I assume that one file became corrupted somehow and removing it took some time to work through the system.
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Sorry I meant to write "delete" that item not delight that item!! What could I have been imagining
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Let me join this one if I may. I have reported the debug ID. I gernerated a new one for this post 970038010 What seems to happen is that my sync is endless loop for about five days. Twice it has put a message up: Conflicts have suspended a…
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Still experiencing this
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198469144 Error report, syncronisation not working for three days. Endless loop on the green arrow until it times out
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Now a restart of the computer seems to have set the arrow in motion, two minutes of spinning, a blue bar appears beside it that fills left to right, another few minutes of spin and now all seems right
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Seems like the problem has resolved itself or has been resolved by the very effective people supporting us at Zotero. I will thank you for that - maybe the server just needed to cycle through some stuff.
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I also have clicked on report errors and got this ID Number 1290607171
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Bug, feature, enhancement.... a bit of each. Perhaps a future release might offer a very intuitive means of creating preferences for ambiguation or even a pop up when generating a bibliography asking how one wants to handle similar names. I use Harv…
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I am also getting freezing with new upgrade. It does not happen when I open it just when I try to link a file to it or create a note. There is no definitive pattern nor do I get an error message, just the spinning circle (MAC 10.6.1). I have all the…
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Many thanks - all is well. Back to Apple software updates for the next few hours but massive relief to recover. It was nice to know that my Zotero stuff is on your server as well.
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Sorry to trouble everyone again. I was all pleased that I had sorted it all out and this afternoon (UK time) my hard disk failed - heroes at Apple Store in North London - walked in at 20:00 and walked out at 20:20 with new drive and OS reinstal…