Upgrade Storagedstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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@burgarth, @vhe: 1.0.0-246 is out now in the beta.
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That hasn't changed. That's just the Word setting for field shading — nothing to do with Zotero specifically. Zotero inserts standard Word fields.
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Either some plugin of yours created an item with an invalid date or your computer date was (very) wrong when you saved that item. Paste QZ8B2WGM into the search bar in All Fields & Tags mode to see the item in question, and then delete it and e…
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Generally that would be some problem with your internet connection. Are you able to provide a Debug ID for a sync attempt that produces this?
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You have three embedded note images in your library, and all three are available online. You should be able to view them in the notes in the web library on this site. Make sure you're running the latest version (2.0.6) of the iOS app.
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Do you have file syncing configured the same way on both devices?
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Don't run as administrator — that can cause more problems and isn't a troubleshooting step you should ever use. Try holding Shift at startup to start in Troubleshooting Mode.
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Can you provide a Report ID? If it's working in a new document, see Troubleshooting Errors in Word Processor Documents for the existing document.
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Can you provide a Debug ID for reproducing that? Do other search terms work? If you click Library in the bottom right, can you browse your collections and select it?
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If you're talking about Library mode, collections should be in the exact same order as the main Zotero window. If that's not what you're seeing, can you provide a screenshot (either here or, if you don't want to share publicly, in an email to suppor…
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Not much more we can say than what's on https://www.zotero.org/support/kb/corrupted_database Note the warnings there about the data directory location if you've changed it, and that, if you're not going to have true backups, syncing would still let…
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@ryanwwest, @CHENZ-99: We've increased the maximum speed to 3.0 in the latest beta.
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In the latest Zotero beta, we've made Abstract available in the merge pane, with its own field picker when the values differ.
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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We've made the collections list in the dialog resizable in the latest Zotero beta.
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Because it's not usually necessary, but restarting your computer would obviously also restart Safari.
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(Zotero is currently based on Firefox 140 ESR.)
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I don't know what "agree with" is supposed to mean. The linked page explains that this is a longstanding macOS bug and provides the only known ways to fix it. If you follow the steps carefully, one of them will almost always work, but if you're stil…
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@slo_hand: You're misreading the above. As I say, pressing R or L will start and stop Read Aloud if you don't have a text field selected — that's the expected behavior. (It was the other claims made above that were incorrect.) But why are you random…
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Email support@zotero.org.
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You're saying you only use Zotero on your iPad? You don't have a copy in the desktop app? You can test, but I don't believe the iOS app will automatically upload your files to WebDAV after changing the settings. You'd have to sync all files to the …
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We use Stripe, one of the largest payment processors in the world, for purchases. We don't have access to your credit card information: https://www.zotero.org/support/privacy#storage_purchases We supported PayPal as an option in the past but have …
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We didn't receive a document from you. Can you try again?
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It looks like you deleted two groups a five days ago, and another six days before that. You would've had to have done that on the website. There's no way to restore those, but the desktop app would have prompted you whether to keep or archive those…
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You'll need to talk to your IT department. (In particular, Zotero 7 hasn't changed, so this is clearly something that changed on your computer.)
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Is this an institutional computer? Are you running any non-standard security software? If so, you should ask your IT department.