Upgrade Storagedstillman
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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"version": "4.999.0", "userAgent": "Mozilla/5.0 (Android 16; Mobile; rv:153.0) Gecko/153.0 Firefox/153.0", You're trying to run a source build of the Zotero Connector on Android, which we've never claimed the extension supports? That would be con…
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Right-click on the library root → Show Duplicates
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All Fields & Tags is one of the quick-search modes, accessible via the magnifying glass and drop-down arrow within the search field. Just deleting the file from outside of Zotero leaves a broken attachment item in Zotero. I'm not sure what you …
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Not sure I totally understand the question. There's no seamless way to upload files to Zotero Storage via the API and then transfer them individually to WebDAV in the app, if that's what you're asking. If you're trying to remove an uploaded file fr…
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Files above 4 GB are not currently supported You're trying to upload a file larger than 4 GB (e.g., a very large video file), which isn't currently supported. You can paste GRQR6VZK into the search bar in All Fields & Tags mode to find the atta…
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OK, with beta 19 you should be able to use it with "Allow Unsigned Extensions" disabled. Let us know if that works. It won't be the new improved Connector described in the original thread, though — those improvements were made by switching from a "…
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Zotero requires Windows 10 or later. Windows 8.1 came out in 2013. Microsoft itself ended mainstream support for Windows 8.1 in 2018 and ended extended support in 2023.
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That's not the message — the actual message is about your database. You previously used the beta and then tried to switch back to the release version. You'll need to stay on the beta until Zotero 10 comes out, at which point you can switch back. ht…
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Is this an Intel Mac? If you update to beta 18, does it work with "Allow Unsigned Extensions"?
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What exact Word version and Zotero version?
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Can you run the same commands as before?
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OK, try a new download.
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The limit includes underlying markup in the note. With lots of citations, the length limit could be much less than 250K. For now, your best bet would be splitting the note up into multiple notes.
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Do the items still exist in the library root? In the trash? Unless you've already resolved this, almost nothing has ever been deleted in your online library. Lots of items were modified about a month ago, so it's possible you did something at the …
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It will show you the error if you click on the sync error icon in the toolbar: The creator name ‘on behalf of the […] ……’ is too long to sync. Shorten the name and sync again.
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That just shows a spinning sync icon. We'd need to see the actual sync in question. Can you provide a Debug ID for Zotero startup through the initial auto-sync or other sync that's not working, using the Help → Debug Output Logging → "Restart with L…
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See Files Not Syncing, and provide the info requested there if you're still having trouble. (Your Debug ID doesn't show any sync.)
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We'll try to fix that, but as always, whenever possible you should save from the article page rather than from the PDF URL.
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Files above 4 GB are not currently supported You're trying to upload multiple files larger than 4 GB (e.g., very large video files), which isn't currently supported. You can paste 2LBY9VSM, F9D46S3Z, and BUI9YK2E into the search bar in All Fields &…
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Sorry, there was a misconfiguration on our end that resulted in intermittent blocking from some regions. Fixed now.
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/Applications/Zotero.app/Contents/PlugIns/ZoteroSafariExtension.appex: resource fork, Finder information, or similar detritus not allowed file with invalid attached data: /Applications/Zotero.app/Contents/PlugIns/ZoteroSafariExtension.appex/Contents…
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Can you explain the situation you're referring to?
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Can you link to example PDFs where you're seeing these issues?
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Can you open Terminal via Spotlight, paste in this block, press Return, and then either paste the output here or email it to support@zotero.org with a link to this thread? pluginkit -mAvv | grep -i -A 4 zotero ; mdfind "kMDItemCFBundleIdentifier ==…
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I do not get citations in the note from annotations You don't get tags, you mean? Citations are added by default, and are shown in your screenshot. If you want tags, you can customize the note template. There's an example in the documention: https…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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We'll look into that — it does look like a bug — but if you're trying to cite in Word or Google Docs, you should absolutely download the actual Zotero app for proper word processor integration (and many, many other features): https://www.zotero.org…
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What Safari version?
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@Calorion: Same as before — Big Sur (macOS 11). Are you not seeing it in the Extensions pane in Safari, or are you just not seeing the icon in the toolbar? (If the latter, don't do anything — we'd want to debug that specifically. In that case, what …