dstillman
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- dstillman
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Comments
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Open Terminal via Spotlight, paste this in, and press Return, and let us know if the extension reappears: spctl -a -vv /Applications/Zotero.app (This is a long-standing macOS bug, which usually just requires deleting and reinstalling Zotero, but w…
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Thanks, but we really do not need or want third-party AI diagnoses. It's just gibberish. (It can't even get the most basic terminology correct — macOS user accounts are not "profiles".) I've deleted what you posted. It's enough to say that it's wor…
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No, please never create new threads for the same issue. It just makes it harder for us to help you. Continue in your original thread: https://forums.zotero.org/discussion/133793/error-message-when-i-open-desktop-application
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It could also be due to actual disk corruption or some other problem on your system. One way or another, your database is corrupted, and you'll need to follow the steps on that page to repair your database.
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Sorry, but as Adomas says, we have no reason to think this is an issue within Zotero itself. Your log shows 40 answered ping requests, with no delays or errors.
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This seems to be a problem at the zotero end, though I'd need to get better at troubleshooting the internal API to confirm. Not sure what you mean by this. We have nothing to do with Obsidian integration.
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https://www.zotero.org/support/kb/corrupted_database
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Did you read the linked page? There’s nothing to fix. If you flattened the citations somehow, you’ll need to reinsert them.
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We can look into the feasibility of having the online save features (zbib.org, /save, and Add by Identifier in the web library) become a verified bot for Cloudflare, but sites still have the option of whether to block those, and they may still be bl…
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(Though if you're on Android, the share button may not work much better, due to Android limitations. The share button on iOS is much closer to the Zotero Connector.)
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Best we can say is to use the Zotero app and try saving to it via the share sheet. More and more sites aren't going to work via the /save page.
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Can you start from Terminal with -ZoteroDebugText and email the full log through the freeze to support@zotero.org with a link to this thread? https://www.zotero.org/support/reporting_problems#alternative_logging_to_the_terminal
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This is where support happens, but you'll need to actually ask a specific question if you want our help. I linked to the sync documentation. If you've set up syncing and something isn't being transferred, see Changes Not Syncing or Files Not Syncing…
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Is there a reason you're not using the Zotero Connector to save to your library? That's going to work much better across the web.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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Yes, looks like a regression in 10.0.2 from a fix for file dragging to File Explorer we had to make after a Mozilla security update. We'll fix — thanks.
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The debug output doesn't show a file download attempt. See Files Not Syncing.
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You weren't using that in Zotero 9. Apple doesn't make Siri voices available to third-party apps.
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Are you using 10.0 or 10.0.2? Can you provide a Report ID?
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You used a plugin (whatever ai4paper is) that created an invalid setting that broke this. To fix, go to Tools → Developer → Run JavaScript and run this: await Zotero.SyncedSettings.clear(Zotero.Libraries.userLibraryID, 'readerCustomThemes');
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[JavaScript Error: "Integration.Session.editBibliography: called without loaded citations" {file: "chrome://zotero/content/xpcom/integration.js" line: 0}] You'd get this if you have a document with a Zotero bibliography but no active Zotero citation…
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Are you still seeing this? Can you provide another Debug ID?
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She should sync with the account she originally used for syncing and delete any other accounts. She can log in on the website and view the web library to confirm what data is in a given account.
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This should be fixed in the latest Zotero Connector beta.
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Can you provide a Debug ID from Zotero in Troubleshooting Mode that shows this happening? Very unlikely that this is a 10.0.2 regression.
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Yes, we'd need the full request URL and headers. You can email to support@zotero.org with a link to this thread. (But note that API questions should generally be posted to zotero-dev.)
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1) Update to Zotero 10 via Help → "Check for Updates…". 2) If it still happens, provide a Debug ID (different from a Report ID) for a sync that produces the error.
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That's just saying you're out of disk space. If that's the case, you should fix it. Otherwise, it's likely due to the third-party package you're using, which we can't help with. https://www.zotero.org/support/installation#linux
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That's not a valid Debug ID. Can you try again? But "HTTP 0" would be the connection being blocked or interrupted, so it's likely some sort of issue with the server. You'll likely need to check the server logs.
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Pinned thread at the top of the forums: https://forums.zotero.org/discussion/132897/available-for-beta-testing-read-aloud-on-ios
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