Hello,

I am trying to log in to my Zotero account, but I am currently blocked by the two-factor authentication process.

The verification code is being sent to my old email address, which I no longer have access to because it was an academic email that has been deleted following a change of my preferred first name.

As a result, I am completely unable to access my account.

I just created a new account to ask this question. Is there any way I can use my old account again, or at least restore the data and link it to my new account? I would really appreciate it.
I don't have any access to my old account or to the email address associated with it.

What can I do?

Thank you very much.