Upgrade Storagedstillman
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- dstillman
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Comments
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This should be fixed in the latest Zotero beta.
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Zotero is hitting bot challenges. This would be site-specific and not a general problem. We can see what we can do for any specific examples people report. @erdoke: The window staying up when one attempt fails is likely a separate bug, but we'd hav…
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This wouldn't have anything to do with syncing if it still happens when syncing isn't set up or enabled (i.e., with the sync account unlinked or auto-sync disabled), but `extensions.zotero.sync.fulltext.enabled` does also control indexing work. We …
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(But you should let us know which one is responsible.)
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For problems with a plugin, you'll need to contact the plugin developer.
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If you're referring to the items list, you can click any item and press + on the keyboard to expand all items.
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Can you 1) make sure you've updated to Zotero 10.0.2 via Help → "Check for Updates…" and 2) provide a Debug ID for Zotero startup through a couple minutes of that progress meter, using the Help → Debug Output Logging → "Restart with Logging Enabled……
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Could you explain the exact problem that you're experiencing? See Steps to Reproduce for the kind of description we need.
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Assuming this still happens after a restart, can you provide a Debug ID for Zotero startup through a few minutes of syncing, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?
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The site is serving a bot-challenge page in place of the BibTeX file, so the Zotero app just gets an HTML page. We'll see what we can do, but this may not be fixable.
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What exact version of Word? A Word crash would generally be a Word bug. Make sure you're running the latest version. You can also try updating to Zotero 10 via Help → "Check for Updates…", though that's unlikely to make a difference.
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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For problems with a plugin, you'll need to contact the plugin developer.
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You disabled syncing for My Library in the desktop app’s Sync settings.
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Probably these: https://www.zotero.org/support/kb/citations_underlined https://www.zotero.org/support/kb/existing_citations_not_detected
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But it looks like your Zotero was trying to upload a Newspaper Article item in the trash that was already a child item (note, attachment, or annotation) in the online library. That shouldn't be possible — Zotero itself doesn't allow such conversions…
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If you're going to post here, please wait for us to help you instead of doing something we would never recommend that also wipes out any evidence of the problem.
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The linked answer is correct. The item was created by some third-party AI tool you used, and we cannot help you. You can always delete your database and sync down your data from the online library. If you think you know what tool created the item, …
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Can you send the PDF in question to support@zotero.org with a link to this thread?
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Can you provide a Debug ID (different from a Report ID) for a sync that produces this error?
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@Laurakaypetrie: Make sure you're running Zotero 10 (Help → Check for Updates…). Beyond that, it's not clear there's any sort of problem here. Note that there's a new citation dialog in Zotero 9 and later. You can drag the dialog anywhere on the scr…
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Select All is in the Edit menu in pretty much all apps, and is always bound to Cmd/Ctrl-A. It's not usually an option on the list items. But note that you can also just click on the collection and look at the count in the right-hand pane. You don't…
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I'm not sure what all that is supposed to be. If you're having some sort of problem, you'll need to explain it.
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See Changes Not Syncing.
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@colinkuef: You'd have to say more about what exactly you've tried. But the error means Zotero can't access the system keyring. Note that in Zotero 10.0.2 you can choose to bypass the keyring and continue to store credentials unencrypted.
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26.2 You’re running a version of Safari, and possibly of macOS, from December 2025. That’s many versions behind the current Safari version, so start by updating macOS and/or Safari.
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Can you send a PDF for which this occurs to support@zotero.org with a link to this thread? But I'd guess that this is a problem with your graphic drivers/settings. You should check to see if there's an update, and if there are configurable settings…
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This seems like a misunderstanding. Open Documents and Selected Items are shown at the top of the citation dialog, and can be selected by pressing Enter, but there's absolutely nothing requiring you to choose them. If they're not what you're trying …
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[JavaScript Error: "Inactivity timeout for GET http://[…]@127.0.0.1:50000/zotero/QQFBU95N.zip -- aborting request"] [JavaScript Error: "Request timed out after 30000 ms"] It's a timeout downloading a file from your WebDAV server.
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This can happen if you deleted your account and then asked for it to be undeleted. Upgrade to Zotero 10 via Help → "Check for Updates…", which should be able to handle it.