dstillman

If you think something has been missed, you can just post a follow-up on the PR. We try not to use the forums for technical discussions.

in Zotero reader: `Reader.initializedPromise` is never resolved Comment by dstillman 14 days ago

We can only help with the Zotero Android app. We don't have anything to do with Boox's native Zotero integration, so you'd have to ask them. If you're having trouble with file syncing between official apps and the online library, see Files Not Sync…

in Files synced correctly but won't open on specific devices — Desktop vs. Boox opposite behavior Comment by dstillman 14 days ago

We'd need to see a Debug ID, not a Report ID. But based on your Report ID, this is likely a problem with your internet connection: [JavaScript Error: "Request timed out after 30000 ms"]"

in 1026309541: Zotero Storage files are available online but cannot be downloaded to a second device Comment by dstillman 14 days ago

Make sure you're using the latest version of Zotero, 9.0.6. https://www.zotero.org/support/kb/zotero_version

in xin giúp em Comment by dstillman 14 days ago

It’s just a question of whether you’re talking about the Zotero Android app or something else on your device.

in Dev request: Zotero cloud PDFs do not sync to Boox (Android) when there is a URL/DOI in the entry Comment by dstillman 14 days ago

If you're talking about Boox's native Zotero integration, we don't have anything to do with that, so you'd have to ask them. The presence of a URL or DOI certainly wouldn't affect Zotero's own syncing.

in Dev request: Zotero cloud PDFs do not sync to Boox (Android) when there is a URL/DOI in the entry Comment by dstillman 14 days ago

Fixed in the latest Zotero beta

in Request for compact view in dropdown menus Comment by dstillman 15 days ago

For problems with a plugin, you'll need to contact the plugin developer.

in conflict resolution error, Zotmoov Comment by dstillman 15 days ago

It looks like you an ancient stored-file attachment with an invalid, relative path. We've fixed handling of that for a future release, but I've fixed that item for you now, so syncing should go through.

in Zotero Sync Issue ID 1987012678 Comment by dstillman 15 days ago

Can you provide a Debug ID for Zotero startup through a few minutes of the progress window staying open, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?

in Indexing window remains Comment by dstillman 15 days ago

You can paste the 8-character folder name into the Zotero search bar in All Fields & Tags mode in your library root (or group library roots).

in How to find a large file in Zotero database? Comment by dstillman 15 days ago

The latest version is beta 14.

in Indexing window remains Comment by dstillman 15 days ago

Now available in beta on iOS: https://forums.zotero.org/discussion/132897/available-for-beta-testing-read-aloud-on-ios

in Available for beta testing: Read Aloud Comment by dstillman 15 days ago

(Be sure to note in your thread title when you're referring to the Android app so the right people see your thread. I've updated the title.) EPUB support is still in beta on Android, so EPUBs will currently open externally in the release version. …

in Android: Zotero opens PDFs/EPUBs with external apps instead of the built-in reader Comment by dstillman 16 days ago

Zotero auto-updates on restart, or you can update manually via Help → Check for Updates. If the updater isn't working for some reason, you can reinstall from the download page, as I say above.

in Zotero updates Comment by dstillman 16 days ago

Not clear what you mean, but you can always reinstall Zotero from the download page. Your data won't be affected.

in Zotero updates Comment by dstillman 16 days ago

Can you link to an example PDF?

in PDF Reading Mode Beta: TOC shown partly as image Comment by dstillman 16 days ago

Yes. Retrieve Metadata is a recent addition in the web library and doesn't yet run automatically for Connector saves. As when saving to the app, you should still always save from an article page if possible.