dstillman
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- dstillman
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Comments
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Can you provide a link to the PDF, or email it to support@zotero.org with a link to this thread?
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font size (without using zoom) @davidvontamar: To be clear, in Reading Mode, the -/+ magnifying-glass buttons in the toolbar, and Cmd/Ctrl-+/-, control text size. There's no such thing as "zoom" — it's reflowed text.
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I'm afraid we don't have any information other than what we say under Known Issues.
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Sorry, we can't help with that. We don't have access to your server, and the app doesn't log full request/response headers. They can see in the debug output I quoted above that the app is getting a Content-Length: 20 for a 204. They should be able t…
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Mac Word integration is currently just quite slow, but make sure you've disabled "Automatically update citations" in the Document Preferences window. https://www.zotero.org/support/kb/citations_slow
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See Reporting Problems for the two things we always need in order to help. Your Zotero Storage usage and quota have no effect on saving via the Zotero Connector as long as the Zotero app is open, so the entire premise here is mistaken. The Zotero C…
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Your connection is being intercepted and something on your network is blocking Zotero's file requests. You'll need to speak to your IT department. https://www.zotero.org/support/kb/zotero_and_firewalls
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If you're seeing a username and password field directly in the settings, instead of in a web view, you're using an outdated version of the app.
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(You're at your storage quota, so it's likely just that, as suggested on the page.)
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The icons aren't displaying properly, but see Files Not Syncing for debugging, and provide the requested info if you're still having trouble.
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We've changed the shortcut to Cmd/Ctrl-Shift-R/L in the latest Zotero 10 beta.
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Your debug output shows syncs completing successfully. See Changes Not Syncing if you're still having trouble.
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@ryanwwest: It certainly doesn't add anything unique. It doesn't even fully bring it to parity — most notably, we still can't intercept RIS/BibTeX/CSL on arbitrary sites due to Safari limitations. But it brings the Safari extension much closer to t…
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Right-click on the library root → Show Duplicates
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Because you typed "_cheched"?
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https://www.zotero.org/support/word_processor_plugin_shortcuts#word_for_mac_2016_and_newer
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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[JavaScript Error: "TypeError: (destructured parameter) is undefined" {file: "chrome://zotero/content/xpcom/db.js" line: 1021}] Ah, sorry, I forgot that repairing some databases errors in Zotero 9 is broken. We've already fixed that in the Zotero 10…
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https://forums.zotero.org/discussion/132515/available-for-beta-testing-more-advanced-advanced-search Clicking the advanced-search button with something entered into the quick-search bar will automatically populate an equivalent advanced search (incl…
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Can you provide a Debug ID for clicking "Check Database Integrity" in the Advanced pane of the settings and trying to repair the DB?
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See what I quoted. HTTP clients could choose to ignore this, but it's a malformed response, and clients can reject it. The HTTP library we use in the Android app does.
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(+0000009): [DEBUG] --> DELETE https://[…]:2078/zotero/zotero-test-file.prop (+0000001): [DEBUG] Authorization: redacted (+0000002): [DEBUG] User-Agent: Zotero/1.0.0-247 (Android 36) (+0000000): [DEBUG] --> END DELETE (+0001591): [DEBUG]
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https://www.zotero.org/support/kb/corrupted_database
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We can add a copy button, but selecting and copying the text works fine for me. Obviously that's not something we disabled on purpose. You're not meant to be reading and retyping the key.
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See Troubleshooting Problems Saving to Zotero.
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It's just a cache file of some webpage Zotero accessed. Delete it. If a warning pops up when you try to open something, you'll know what it is.
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@seema.patel: If you only want to match top-level items, use "Title, Creator, Year" mode in the search bar. If you want to match specific annotations as well, but don't want to see the context rows, make sure View → "Hide Non-Matching Annotations" …
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Happy to respond to this, but better to move it to zotero-dev — we try to keep technical discussions there. (And note that that's specifically where "A clearly announced API freeze and testing period before each compatibility-breaking release" happe…
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The linked page explains how to troubleshoot this (e.g., using Word field codes). For general corruption in the document, see Troubleshooting Errors in Word Processor Documents.
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https://www.zotero.org/support/kb/given_name_disambiguation
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