Upgrade Storagedstillman
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- dstillman
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) It's extremely unlikely that you lost any data from updating. What exactly are you seeing? Can you provide a Report ID?
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You launch Zotero with ./zotero, not ./zotero-bin, so it's ./zotero -safe-mode to launch in Troubleshooting Mode. Can you launch with ./zotero -safe-mode -ZoteroDebugText and, after reproducing the hang, send the output to support@zotero.org?
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Now that we're showing annotations in the items list, we can probably add Export Note for an annotation selection.
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1) Right-click on the attachment in the items list → Add Note from Annotations 2) Right-click on the newly created note → Export Note
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I don't want to get too far afield discussing plugins here. Zotero 8 wasn't a rapid release and required more substantial plugin changes. Faster future releases will by definition be smaller. But I'll just say that the goal is to make it easier for…
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"account settings" by definition means the website — you can't make changes to your account in the desktop app — and is a direct link to the settings. The link was just outdated after a reorganization of the settings. I've fixed the link.
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OK, we're looking into this. Is this on a hard disk or an SSD?
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@cpsyctc: Also, can you provide a screenshot of the whole window, either here or in an email to support@zotero.org with a link to this thread? Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)?
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OK, be sure to mention when you're on the beta. Please try 227.
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All OS-compatible version updates will be automatic going forward, and we won't be supporting older versions. Part of the point of rapid release is to try to ensure that everyone is on a recent version, not an old version that we can't fix problems …
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No, that's fine.
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For problems with a plugin, you'll need to contact the plugin developer.
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That's the same thing.
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Yes, but you should do it again and let it go for several minutes of it showing "Loading items…" before submitting.
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@myx217: Make sure you have 5.0.194 and reload any existing tabs where you're trying to use it. This problem is definitely fixed.
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Please stop posting random things here. I've explained what we need. If you'd like our help, you'll need to provide what I'm asking for.
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Again, we need a Debug ID for Zotero startup, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option.
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That's not a Debug ID.
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What version of Chrome? Does it happen if you disable other Chrome extensions?
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There's no general issue with library loading in Zotero 8. Do you mean it's stuck on "Loading items…", or that it loads eventually but takes a long time? Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), w…
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Zotero Connector 5.0.194 is out now with the fix. You'll receive the update soon, or you can update now from the Edge extensions pane.
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OK, we've submitted Zotero Connector 5.0.194 for Edge with a fix for this. It will be available as soon as Microsoft approves it, hopefully later today. This was indeed caused by a change in Edge. It looks like the change in question was reverted b…
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You can't do that. https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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Do you have your data directory on a network drive or some other non-standard location?
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(BBT has caused this sort of thing before, FWIW, though I'm not sure we ever figured out exactly why.)
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What version of the app?
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Sorry, fixed.
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No, that's exactly correct and what you should do.
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Oh, by "delete off [your] computer" you mean delete the original from wherever you dragged it? In that case it's just in your Zotero data directory and none of the above is even relevant. Zotero stores everything locally, so unless you actually do r…
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You don't need to repeat the upgrade. If you closed the banner already, you can just clear the extensions.zotero.postUpgradeBannerVersionShown pref in the Config Editor and restart.