dstillman
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- dstillman
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Comments
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What exact version of Word? A Word crash is generally a Word bug, so you should make sure you have the latest version. If you're using the latest version of Word and this doesn't happen in a new document, you'll need to follow the Troubleshooting E…
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I mean, you literally clicked a button in Zotero that said "Set Up Syncing" — that's the only way your Zotero could have ever been set up for syncing in the first place. So yes, apparently it is something you would do. And having auto-sync enabled …
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You're misremembering something here. You have a storage subscription, but you don't have any attachment files in your online library. About 400 out of 700 files were previously synced, but either they were synced to a WebDAV server or you used Purg…
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Zotero Word integration uses fields, not content controls. We're not going to release a plugin that's not compatibility with the desktop plugin and that uses a mechanism that's less suited for what we need. (Mendeley, with their usual dedication to …
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First, this doesn't have anything to do with Zotero 10 — you had 100 items in your online data uploaded over multiple days last August and September, a year ago. No data has been synced since then, though your Zotero client has been making regular s…
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Thanks for offering to help, but you could have saved yourself some time by doing the most cursory search for this. As we've said in many threads, we built a plugin a couple years ago and are waiting for Microsoft to fix some critical bugs before it…
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@gcicbiz: You'd have to provide an example, but likely the same answer.
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(Please start new threads for new issues. I've moved this to a new thread.) Delete the bibliography and reinsert it with Add/Edit Bibliography. If some citations are missing, you may have flattened the document — see Existing Citations Not Detected.
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1) If you haven't yet, upgrade to Zotero 10, which completely overhauls full-text indexing and searching. 2) Provide some examples with screenshots of what you're searching for, what's not being found, and the text in the document you're expecting …
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Reset your password using that email address. https://www.zotero.org/user/lostpassword
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Moving the data directory is an advanced configuration, and we don't recommend doing it if you're having trouble with it. https://www.zotero.org/support/zotero_data
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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The locales error isn't relevant. What do you see in the toolbar button? Are you able to provide a Report ID?
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Thanks — this should be fixed in the Zotero beta, and we'll include the fix in Zotero 10.0.1 soon.
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Thanks for the crash reports. This is due to a bug in Zotero, though at least for @stefanket and @MTEDI, it was triggered by the Zoplicate plugin, which inappropriately updated its max-version to Zotero 10 over a month ago. Later changes during the…
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Thanks — this should now be fixed in the latest Zotero beta. (Note that the framing is slightly off. The Connector always saves to the collection selected in Zotero initially, and if you choose a different collection from the save popup, it switche…
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(Please never create new threads for the same issue. I've deleted the other thread.)
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. If you're referring to a sync error, we'd want to see a Debug ID for a sync that produces the error.
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Recent crash reports should be in Console — you don't need to wait for another.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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You're deleting the last citation in the document. That doesn't currently delete the bibliography — which it should (or it should add some placeholder), and we have an open ticket for that — but if you just add another citation, the bibliography wil…
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With Zotero 10.0, in a new document, if I click Add/Edit Citation, select AMA, insert two citations, insert a bibliography, and then delete one citation and click Refresh, the second citation is removed from the bibliography.
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Can you provide exact steps to reproduce in a new document?
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@tim820: Yes, as I said above, the colons were added to the page in error. They're already gone.
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In general, if the bibliography stops updating, you've likely flattened the document — or the bibliography — somehow. Try deleting the bibliography and reinserting it. If it says there are no citations, or if only recently added citations show up, s…
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Sorry, the recent docs migration added some extra colons. Page is updating now, but see my example above for the correct syntax.
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It's shown in an example on that page. In the Config Editor, change extensions.zotero.annotations.noteTemplates.highlight from the default of {{highlight}} {{citation}} {{comment}} to {{highlight}} {{citation}} {{comment}}{{if tags}} #{{tags joi…
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OK, that doesn't show any problems, and the output is identical between accounts. In the account that's not working, are you able to install other extensions? If you go to System Settings → Screen Time → Content & Privacy, are any restrictions…
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Open Documents are just tabs you have open in Zotero. Close the tab if you're not using it at the moment, or just ignore it and select/search for something else in the citation dialog.
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