Upgrade Storagedstillman
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@iagogv: Web link attachments, like all attachments, have a title field that can be used for a description. Longer text would need to go in a sibling child note on the parent item.
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Sorry, we don't have plans to restore this. You can open the PDF in the reader and add a note annotation to the first page, which will show up under the attachment item in the items list in Zotero 8. You'll also be able to edit annotation comments…
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See Reporting Problems for the two things we always need in order to help. If you're referring to one of the word processor plugins, it's possible that you saved the document in the wrong format by mistake and your existing citations and bibliograp…
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[JavaScript Error: "S3 returned 0 for 1/75PHFIV7 -- retrying download"] Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?
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What do you mean by "not working"? In general, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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No, you should never touch application files — that's not what I was referring to. Update files are stored in ~/Library/Caches/Zotero/updates. Re-download Zotero from the download page, which will also clear the cached update files. If you really …
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https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering
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For Safari: https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering I’m not sure what you mean when you say the application won’t install. You’ll need to say more.
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Nils: If your institution is using Cisco security software, you should contact your IT department and make sure they're running the current version. If not, it's not the same issue and you should start a new thread.
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That shouldn't be the case, and doesn't track what we've seen. In our testing, Zotero 7 uses about the same amount of memory as or less than Zotero 6. If you're seeing something different, that may be due to a plugin or some specific problem with a …
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Restart your computer and try again. It won't save to zotero.org unless 1) it can't connect to the Zotero app and 2) you specifically give it permission to save to the online library. If it can't connect, it will point you to the troubleshooting doc…
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Changed
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Note that it's the Mozilla updater, not the Mozilla installer. You should talk to them if possible. Zotero is based on Firefox and uses the Mozilla updater (re-signed with our own code-signing certificate) to update itself. The fact that they only …
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Added, thanks.
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What macOS version?
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If you delete the attachments with missing files (manually, with a search + Select All, or with a third-party plugin), you can then use right-click → Find Full Text. You'll need to run that from a computer with direct (e.g., on campus) or VPN-based …
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To be clear, there's no "upload" here, and this has nothing to do with Zotero Storage. This is just a local export. Can you open all the files locally in Zotero before exporting? (In other words, it's not that you have Zotero set to download files …
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It says in your local Zotero library, not your personal library. Your issue is explained here: https://www.zotero.org/support/kb/storage_quota_and_local_storage
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OK, got your email. Your institution's Zscaler installation is blocking Zotero's network connections. You'll need to talk to your IT department. https://www.zotero.org/support/kb/zotero_and_firewalls
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It will be possible to filter by annotation type in a future version. We could consider an option to filter to only annotations with comments.
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Do you get an error trying to submit a Report ID as well? Can you make any network requests in Zotero? E.g., adding an item by DOI? Is this an institutional computer?
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Can you provide a screen recording of this happening? You can link to it here or email it to support@zotero.org with a link to this thread.
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I can reproduce. We'll fix — thanks.
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This doesn't have anything to do with a security certificate. Your Zotero can't connect to the internet. This is a problem with the network configuration on your computer or network, and there's no way we can debug it for you. You'll need to try the…
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Can you provide a Debug ID for reproducing this?
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Yes, we have an open ticket to try to support tap-based turning when zoomed in.
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OK, so all network connections from Zotero are failing for you. See Connection Error.
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@jules252525: Your OS should provide ways to control this system-wide, such as by making the screen grayscale. This isn't something individual apps should be expected to implement. Just to be clear, though, Zotero 7 uses fewer colors than Zotero 6.…
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(Please start new threads for new issues rather than hijacking someone else's thread. I've moved this to a new thread.) That's a Report ID from the Zotero Connector, which isn't relevant. We'd want to see a Report ID from the Zotero app if you can…
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On Google Scholar, it's almost certainly just Google's site access limits.