Upgrade Storagedstillman
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- dstillman
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Comments
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If you're getting disambiguation, you still have citations pointing at different items (existing or not): https://www.zotero.org/support/kb/given_name_disambiguation#deleted_items
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Depends entirely on how Google decides to rate limit. It can happen if you tried to save a bunch of items at once, in which case waiting a bit should help, or even based on your geographical location.
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On Google Docs this would just be site access limits. Click through to the publication page and save from there.
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Can you provide some screenshots that show what you're seeing?
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OK, the buttons not activating is a bug in the plugin on ARM Windows. Add Annotation is a new function that accidentally skips trying to bring the citation dialog to the front, which depends on native functionality. We'll fix — thanks.
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Oh, I guess Oracle doesn't provide an ARM JDK for Windows?
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An LO crash installing the .oxt directly would be an LO or JDK bug. I don't know that anyone has tested the MS JDK, and it's not what we recommend. You can try the Oracle JDK.
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NS_ERROR_FILE_NO_DEVICE_SPACE You appear to be out of disk space.
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Again, since these identifiers aren't human-readable, a column doesn't provide any value beyond seeing whether the field is empty. In Zotero 10, you'll be able to do that trivially by clicking the advanced-search filter button and choosing "PMID" "i…
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That one doesn't show a syncing problem at all — just a problem opening a PDF. We'll investigate that one, but restarting Zotero should fix it. If you have exact steps to reproduce after a restart in troubleshooting mode, let us know.
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[JavaScript Error: "Request timed out after 30000 ms"] If you provide a Debug ID for a sync attempt, we might be able to say more, but this generally indicates a problem with your internet connection.
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See Changes Not Syncing, and provide the requested info if you're still having trouble.
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That banner only appears for major-version upgrades, and we almost always make major-version upgrades available to manual updates before pushing them out as automatic updates. Based on your description, there’s just no reason to think there’s actual…
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Error connecting to server. Check your Internet connection. That's a problem with your internet connection, not with Zotero.
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(Also, unrelated, but note that you're getting thousands of "Item data not loaded and field 'citationKey' not set" errors from the MarkDB-Connect plugin.)
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I haven't seen an update notice since July 2024 at least Well, again, there are no more update notices. Updates are only applied on app restart. So are you saying you've never seen Zotero auto-update on restart? You've never ended up on a version ot…
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Can you provide a Report ID? How are you determining that you're not receiving updates? If this is the beta, there sometimes might not be beta updates for weeks at a time, and the app updates only on restart — there's no prompt. So if you don't res…
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See Changes Not Syncing and provide the requested info if you're having trouble. Do not delete anything. If things disappear during sync, it means you deleted them somewhere else. There's no other way for that to happen.
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Nothing to do with you. The file you're trying to open doesn't exist online. (The group owner is at their storage quota.) https://www.zotero.org/support/kb/files_not_syncing
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Good idea. We'll look into doing something here.
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But you see updates via Help → Check for Updates? What is the value of app.update.auto?
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PMID and PMCID are now real Zotero fields, so the identifiers have moved there. Those fields aren't currently available as columns, since we generally limit columns to human-readable fields. If you want to find items without those values, you can us…
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For a report here, you'd need to restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins, configure your Quick Copy settings as appropriate, and confirm that you can still reproduce the iss…
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We don't need (or want) the contents of the report — the Report ID covers that. But we need to know what exactly you're doing, how you can reproduce it, and what exactly is happening on screen. And again, you should attempt to reproduce it in Troubl…
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7.0.32 You're running an outdated version of Zotero. You should install the latest version from the download page and figure out why you haven't received automatic updates in months. https://forums.zotero.org/discussion/comment/513908/#Comment_5139…
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(If you don't believe us, disable BBT and reset translators from the Advanced → Files and Folders section of the Zotero settings. A bunch of things in there ("Citation graph", "Collected notes") will disappear.)
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@mariawiegel: Same answer. If you think you're editing the correct item, provide some screenshots that show you verifying using the steps I describe above.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. Whatever it is, make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), …
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https://www.zotero.org/support/kb/sentence_casing
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I'd guess that you inserted citations from your personal library and your colleague corrected the errors in a group library. If so, those would be separate, unrelated items. You can use Show in Library from the item-details popup in the citation di…