Upgrade StorageMelani99
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I didn't do the Firefox deletion (yet) but did Upgrade. Zotero is now allowing me to delete files, and it does update, and the arrow stops swirling. However, the updates show up ONLY after I have quit and restarted Firefox. Not the end of the world,…
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Ooops: one too many numbers. here goes: 1381533866
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Report ID 13815338666
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D780752676 20+ minutes of arrow One weird thing: this time, I saw a little blue bar beside the arrow during the sync. But when I closed the zotero pane and then brought it back (after the debugging was done), the bar was gone. Same probl…
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Once in the 20+ times I've done this, I got a sync error exclamation point, but that disappeared before I could even click on it. However, the error icon did show up during the sync that I sent you the debugging info for. Anyway, I did what you sug…
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OK: Debug ID: D1849741039
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Sorry, but I have to add one more detail: Although Zotero is partially or fully syncing to the computer, it doesn't know it. When I scroll over the green arrow, it still says "last sync 153 days ago." And, again, this is even when the server has tak…
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Don't get your hopes up. I am having the same problems intermittently on my Mac. The thing syncs when you close down Firefox (or your computer) but, in my case, it ONLY syncs on closing down, and then only partially. Would love to know if this is tr…
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I now find that Zotero will sync ADDITIONS to my Computer A database, but only after I close Firefox. And it cannot, somehow, manage deletions: anything I delete on computer A is staying in the library. Then, when the thing gets ambitious, it puts d…
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OH NO: The whirring green arrow is back, and no sync to the server! (In other words, I'm inputing but it isn't showing up on the server version. I have auto backup UNchecked, so there shouldn't be whirring at all.)
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Yes, I did this, and everything worked perfectly. Thanks!
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Still no sync, after a total of 7 hours. I don't know whether to close Firefox or not. Obviously, something isn't happening right here. I hate the idea that I have to go back to using portable zotero to move between computers...
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Thanks for this. Firefox hasn't frozen, just Zotero's sync: the little green arrow is whirring, and I haven't restarted Firefox since the last time I tried to download, which was about 3 hours ago. It still says my last sync on this computer was 152…
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Thanks. I have restarted Firefox, several times. I did as you suggested, and tried manual sync. It let me get started, and then said something like "getting data from the server" for well over an hour. Now I'm back to where I started. I've been…
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I just successfully backed up my Zotero database online, after having serious problems with the syc re: the size of my database. This is great news! Thanks for the fix. I'm posting this in case others, like me, had been trying periodically but perha…
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Good news! The thing is, I have fewer than 4000 items. The problem, I'm guessing, is that almost every item has a PDF or a screenshot attached, as well as multiple tags. I tried to hit + to expand the items in order to count everything, and 30 minut…
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I'm hoping that the "soon" for this fix is now "very soon" because my difficulty in carrying around zotero on my thumb drive and saving it every time, etc. is really driving me crazy. Any idea when the "everything and the kitchen sync" will be up an…
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This is beyond depressing. I was trying to be good and read the documentation: I don't think there is a warning about this in the instructions about dealing with sync problems, so maybe that should be added? http://www.zotero.org/support/kb/troubles…
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I tried again without file attachments, and got the same error message: cannot sync databases of this size. This is the report ID 1496385663
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OK, so now I went back and used the sync command in zotero. Since there was nothing in My Library on the server, I figured I had nothing to lose. The error command said: "databases of this size cannot be synced." My guess is that this is because it …
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OK, this is really helpful. I panicked, but I hadn't thought about the fact that I probably hadn't deleted the actual items! And Time Machine does back up Zotero, thank goodness. With some crisis management and more searching in the forums, plus thi…
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I do have Time Machine, but otherwise I haven't been backing up Zotero -- stupidly thought the online backup was enough, but of course never thought about what would happen in a case like this.
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Wow, she figured out how to post before I could even tell her that she didn't need to do it. VERY helpful. Thanks. MM
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Dan, I'm not quite sure, but I think not. What she sent was just a single file, "Shannon's Library Batch VI.rdf." It's small, 102K, which also suggests there are no files attached. But she swears that she is checking the "attach files" box on the …
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I've encountered a similar problem, but none of this advice seems exactly to speak to it: I have someone sending me RDF files with attached PDFS. The import seems to work, and I see the PDF attachments listed (she is checking export files when she e…
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Well, that's a bummer. Esp since WEB Dav is quite above my pay grade (I had to look it up on Wikipedia). Any chance of IDisk and/or Mobile me operating in such a way?
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For the sake of general info: I did finally get the sync to work. This time (as opposed to earlier times), zotero informed me of a specific set of problems: in several cases, my tags were too long. This came from the fact that when I originally impo…
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OK, although there was no yellow exclamation mark, there is a message when I hover: "Error Processing Uploaded Data, Report ID: 4ea88ef3. Thanks. MM
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OK, did that. I wasn't in sync, so I clicked the button. Lots of waiting, but My Library says there is nothing there! I'm logged in. Melani
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Ok, excellent: I see the button now. And, no, I'm not sure it's going through! I'm not sure how to check. Can you give me the website location? (I'm not adding much each time.) Thanks much, MM