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There is nothing special about the Zotero toolbar compared to other ones, so this is a LibreOffice question. You should be able to find answers in their help pages or via their support channels.
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Sorry it took a while to respond. There is likely some issue with Word's access to the hard disk on your computer. This could be security software interference or something about your system/account configuration. It is worth trying to test with the…
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What citation style are you using? You can check that in Word or Google Docs under Zotero -> Document Preferences.
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Can you submit a Report ID from Zotero instead of the Connector? Have you tried restarting your computer?
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If you have a document where the crashing can be reproduced consistently please email it to support@zotero.org Recent Word update notes suggest that they have fixing some issues with Word hanging/freezing. I don't know more details about that, but …
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Do you use any highly custom/specific Word styles? Can you reproduce the issue by using the default Word styles? Can you reproduce the Word crash by following the same steps consistently in a new document?
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What's the full version number of Word that you are using? What citation style are you citing with?
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Could you produce a Debug ID from Zotero for the failing operation?
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If you switch to the non-Beta Zotero version does inserting citations work fine? Could you follow step 10 of debugging broken documents instructions and send an excerpt of the document where you can reproduce the bug to us?
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@mschawrze We have now pushed some changes to the Beta release of Zotero that will hopefully not cause problems with M1 macs but fix an unrelated issue for some other Mac Word users. Please tell us if after updating Zotero you can still cite fine wi…
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Zotero sets its footnotes to the "Footnote" style in Word. The code that does this is in a compiled binary library, so there's no easy way to modify it via a plugin or similar. Your best approach would be to modify your custom Word templates to chan…
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Please submit the Report ID after a failed attempt to use the Zotero Word plugin.
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This happens when you delete cited items from your library and re-add them. There is no way to restore those links other than by manually relinking such items.
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You'd have to check this but in reverse.
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Please copy (or screenshot) the error message and post it here next time you get it for the crash.
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When switching away from the Zotero window do you minimize it or simply switch to a different program? If you minimize it, try switching to the other program without minimization and see whether the citation dialog appears.
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That's a nice idea. We'll be reworking the citation dialog at some point in the future and will add this then. I've created an issue to track it.
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If you copied and pasted the contents from old into a new document, Zotero citations may have failed to copy if the new document page had not been fully loaded yet (as Zotero waits for the Google Docs editor to fully load before adding its own funct…
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Could you try to remember what the last thing you did with Zotero in the document before this happens? Perhaps an error from Zotero? Can you reproduce it consistently? If so, we'd like to know and try to fix it.
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@marc.gehrmann Could you submit a Report ID after receiving the error? Are you saying it is only present with the Word Beta?
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I wish we could do something about this, but we cannot for two reasons: 1. Technically this is a Word problem. Zotero uses Word's own provided APIs for the functionality of the plugin, so whatever is causing Word to crash is a bug in Word and at bes…
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Follow the dstillman's link above for instructions on how to generate a Report ID.
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Could you try reverting to the non-beta Word and confirm it works there? Edit: Before reverting you could try running Word in Rosetta translation mode and see whether it works that way.
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Sorry, I'm actually not sure what the error is that you are describing. Have you tried restarting your computer? Could you make a recording of your screen showing what the issue is, upload it somewhere like dropbox and post a link to it here?
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@mschwarze could you download this older Zotero.domt file and install it manually following these instructions https://www.zotero.org/support/word_processor_plugin_manual_installation then restart Word and see whether it works better?
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We haven't really seen an error like this before. The error says Zotero is unable to access the document that you are editing. This is likely caused by system configuration. You should try to create a new User Account with macOS and see whether edit…
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Have you tried restarting your computer?
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@bkjakubiak make sure you reinstall the plugin from Zotero Preferences with the Beta before testing whether it works.
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Could you submit a Report ID from the Zotero Connector instead of the client?
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That is controlled by the Bibliography style in Word, which Zotero sets when you choose the citation style. You could switch to a different citation style and switch back, which might fix it. Otherwise try copying and pasting the contents of the doc…