Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
@dannyil As the primary dev of the word processor extensions I'd like you to know (or rather to reiterate the point, and if you read other forum threads on this issue you would have seen me say it) that I have personally spent countless hours that o…
-
@emmanue Also have you tried disabling other extensions in Chrome, refreshing Google Docs and seeing whether it works?
-
Could you take a screenshot of the dialog you see in Google Docs, upload it somewhere online like dropbox and post the link here?
-
If you have an issue with Zotero, unless it's exactly the same issue as in a thread you find, please create a new one. That will make it easier for us to provide support for users with differing issues. Restart your browser and Zotero and try again…
-
I thought you were on Windows. Mac Word is generally quite slow with small docs and few citations, but with your number of citations and presumably comparably large doc, you'll have issues that are not entirely addressable on our end. Your best bet …
-
Could you submit a Report ID? What version of Word (full version number) are you using? See debugging broken documents.
-
Yeah, sorry. This is a Word/Microsoft issue, even if Zotero triggers it. Zotero uses the integration points provided by Word, so even if using Zotero with Word triggers the crash, there's still nothing we can do, especially since this is not somethi…
-
It's part of the same bug as here https://forums.zotero.org/discussion/91009/zotero-deletes-letter-when-inserting-citation Follow that thread for more info, but generally, we will have a fix out soon for Firefox and then the other browser should fo…
-
@lamdan We had to roll back the fix temporarily for the stable release due to a translation bug in Firefox, but we will have it out again soon.
-
This is a Word option. See https://wordribbon.tips.net/T013682_Restarting_Footnote_Numbering_after_Page_Breaks.html
-
@XY1989 Could you submit a Report ID from the Zotero Connector?
-
If you copy the Zotero_OpenOffice_Integration.oxt file onto your desktop can you install it by double-clicking from there? Have you tried installing a different version of Java? Deleting (or renaming to keep a backup) the LibreOffice profile directo…
-
@Timrosenthal If you make a copy of the document and split it in half, can you then refresh it?
-
Can you make a copy of the document and use the step 10 of debugging broken documents to figure out if it's a part of your document that is causing the issue? You will need to remove the duplicated bibliographies each time and try re-adding them on …
-
Which citation style are you using?
-
@101james A good way to debug windows like that in Windows is to right-click the window preview from the start toolbar and select "Move", then use arrow keys on the keyboard to try and move the window. Your mouse cursor will jump to the location on …
-
What are the steps to reproduce the error after refreshing the google docs tab? Can you reproduce it in a new doc?
-
Restart your browser and Zotero. If you're still having problems, try disabling other extensions in your browser.
-
@Aiyoub This is not a consistent problem but rather one that comes and goes with Word version changes, and also could be triggered by certain document formatting or element. Please create a new thread and describe in detail the crashing that you are…
-
Can you consistently reproduce the "Select field not returned from Docs backend"? If so, what are the steps after refreshing the google docs tab? The speed of citation insertion depends on the size of the document. You can disable automatic citatio…
-
Restart Word and Zotero. Then follow the debugging broken documents instructions
-
Something in your document seems to have gone corrupt. Open Zotero Document Preferences and try switching a citation style. Does it help? Otherwise see debugging broken documents
-
Seems like Google Docs is returning a very generic error "Action not allowed". It likely has something to do with document permissions and may be a bug in Google Docs. Try to make a copy of the document in Google Docs and try again. If that doesn't …
-
Check to see if one of your cited works does not include the quotation (") character. We've seen that break bibliography output before. If not, run through step 10 of debugging broken documents instructions in a copy of the doc.
-
With the size of the document you're at the cusp of the integration at the very least becoming very slow due to Google's own limitations. Otherwise in your report log I see that you got a HTTP error 0 when sending a request to google servers. Error …
-
How large is the document? How many citations in it?
-
Could you take a screenshot of the problem, upload it somewhere (like dropbox) and post a link to it here? Does disabling other extensions help at all? How about using Firefox with a new profile?
-
@Timrosenthal There is a "More Info" button in that dialog which you can click through and manually override the lock. Sorry for the issue. When no other user is involved, it is usually a result of Google Docs servers crashing.
-
Even if your co-authors do not have the Zotero Connector added to their browser edits shouldn't cause citations to become plain-text. They must have manually removed those links, or used the function to remove all text formatting, or perhaps edited …
-
Most likely you cited two identical copies of the same item. One of them you may have deleted from your library. You will have to reinsert the citations of those items making sure you select the one existing in your library.