Error: Selected field WzgA3R not returned from Docs backend
I'm trying to update a Google doc's cite and Zotero returned the following error: Selected field WzgA3R not returned from Docs backend
Also, adding citations are taking a very long time. What do you suggest?
Also, adding citations are taking a very long time. What do you suggest?
The speed of citation insertion depends on the size of the document. You can disable automatic citation updates in the Zotero document preferences which might help speed it up somewhat, but due to online nature of Google Docs the speed of desktop word processors cannot be matched.
The error is actually: Selected field WzgA3R not returned from Docs backend
What do you suggest?
I found a solution!:
delete the citation, where it says updating and create a copy of the google docs. then it is working fine in the original document
I will try to better describe the steps I have encountered to reproduce the issue.
1° I create a reference as usual, and I select a document that is in my library as usual.
2° Once done, the caption "updating" is still coloured in blue, nothing has changed after loading the citation.
3° And when I click on it, then I get this error message as mentioned "Selected field iHYtUZ not returned from Docs backend". The name of the field "iHYtUZ" changes every time I delete the whole citation and create it again.
Just to let you know, Zotero was always working fine before, it's the first time I get this problem. Before getting this error, I created the citation by creating a footnote via Word first, but I don't first it's related to this. I sent an error report btw, the number is 1282299322
Thank you in advance and for helping the community.
Valentin
Error report number: 1561123578
copy paste from ValentinM49
"1° I create a reference as usual, and I select a document that is in my library as usual.
2° Once done, the mention "updating is still in blue", nothing has changed after loading the citation.
3° And when I click on it, then I get this error message as mentioned: "Selected field iHYtUZ not returned from Docs backend". The name of the field "iHYtUZ" changes every time I delete the whole citation and create it again."
The problem had been bugging me for a long, and it occasionally occurs with precisely the same steps as what ValentinM49 posted.
I saw the comment by ValentinM49 to disable my Grammarly extensions in Chrome, and the problem was fixed. There's probably some inner collision of these two's programming scripts, as Grammarly will give a red mark to wherever my Zotero footnote number marks are.
Good to give it a go in disabling all the extensions if you find the same issue!
I had the same problem, with the same step as the others.
What helped, was to disable the extension of google docs offline, ver. 1.53.0
Once deactivated, everything worked.