You can try installing the Zotero Connector Beta for Firefox which has an updated version of the Google Docs plugin and see if that works better for you.

I use Zotero with google docs. But I always seem to have problems with it freezing. this happens about every 3rd citation I do. then i have to close down the document and re-open, so i can start wri

The bottleneck is the Word for Mac API, not Zotero for Mac, so it depends on Microsoft updates. Zotero for Mac is as fast or faster than the Windows version on Google docs and LibreOffice.

The debugging number is 1610001171, but it doesn't seem to have registered any issue. I disabled all Chrome extensions and it seems that the issue was due to the Google Docs offline's extension. I don

(https://docs.google.com/spreadsheets/d/1zc3Sl4JU7Ltu0Q55-OB0QYCJbYiguVXwpc_BzBLLZcA/edit#gid=128551622)

When we initially developed the Google Docs integration the only way to edit and modify Google documents was via Google's Apps Script which is also the preferred Google way for developing Docs addons

In the latest Zotero Connector beta, available for Firefox, we've switched to a new method of integrating with Google Docs that should dramatically speed up Zotero operations in large Google Docs docu

@ashenkin, @soizicbrun: Can you provide a Debug ID for loading Google Docs and not getting a working menu, with all other browser extensions disabled?

Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for loading Google Docs?

The Zotero bar is not showing up in google docs. I have tried to uninstall it, and I have synced. Still not showing up.

enterprise-specific documentation on that from Google or Mozilla. That wouldn't be a Zotero-specific issue, but we're happy to document how to do that if someone finds a way (via group policy, etc.).

This discussion was created from comments split from: Stuck on "Zotero is updating your document. Please wait" in Google Docs.

delete the citation, where it says updating and create a copy of the google docs. then it is working fine in the original document

In google docs, when I click on the Zotero menu, either nothing comes down, or there's a tiny little space that drops down, but no menu like there ought to be. Ctrl-Alt-C doesn't bring up the dialog

500: Google Docs request failed

when you click Refresh in the Zotero menu in Google Docs.

In google docs I do get the menu item but no menu options. Sometime up to three identical Zotero menu items appear but sometimes none.

Can you provide a Debug ID from the Zotero Connector for reloading Google Docs and clicking on the Zotero menu in Google Docs?

Greetings - I installed the Zotero extension for Safari and then started Zotero on my Mac. When I open a google doc I can see the Zotero menu item but when I click on it the menu does not open. I su

I need to reconnect the Google Docs Zotero integration to my Google account frequently. Is this normal? I'll reopen the document I was working on in the last day, and find that the menu item to cite a