Now we have an all-new error message (when I use the Insert Link button in Google Docs on Chrome). See attached.

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Once again, please post a screenshot of the Google Docs link insertion popup (which is opened by pressing Cmd-K or the Insert Link button in the Google Docs editor).

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

We often use processes outside Zotero (e.g., openalex or Google Scholar), but do want to store the citation tree in Zotero, so it can be shared (e.g., see here: https://docs.opendeved.net/lib/9IYKEUKJ

I cannot add any citations to google docs. I am met with an error about troubleshooting and if I click that I want to see why Zotero won't add the citation nothing happens. This has been happening for

You should post a screenshot of the Google Docs link insertion dialog (accessible via Cmd-K).

It seems the Google Docs file has been directly downloaded in .docx format. If so, the Zotero citations will appear as zotero.org links.

Can you restart Zotero, reload Google Docs, and provide Debug IDs from Zotero and the Zotero Connector for an attempt that fails?

Hello, I'm editing a book with many notes (way too many) which seem to come from Google Docs and Zotero. I'm working with MS Word and Prolexis (professional proofreading software). Unfortunately, the

Report ID: 992643794

"500: Google Docs request failed.

Could you name some of these editors? My experience has been the opposite — I've encountered many editors that display a popup when a link is clicked: Google Docs, Pages.app, LibreOffice (doesn't show

Here's the screenshot from Firefox. I have no other extensions on that browser. It does not look like I have any extensions other than Zotero in Google Docs either.

I have a macbook and I work in google docs on Chrome. I have tried all the steps but I still get a error when wanting to cite. Debug ID: D562943445

I'm not using Google Docs. Just "normal" Microsoft Word. Also, adding totally new citations, which don't have anything to do with already existing ones, works perfectly. It is only the editing-issue :

https://forums.zotero.org/discussion/112270/report-id-69611025-z-in-google-docs-not-working

Just as an update, there appears to be a widespread outage affecting all sorts of plugins across Google Workspace (Docs, Sheets, etc.). Unfortunately we can't do anything here, but I would assume Goog

500: Google Docs request failed.

When trying to add citation or modify them, or add bibliography it doesn't open the pop up in Zotero but it opens the "insert link" option in google docs and does' do anything.