I had the same problem in Firefox 127.0, Zotero Connector 5.0.126 and Zotero 6.0.36 (and former versions of those softwares) on Windows 10

I've checked and my Zotero desktop says it is up to date, I presume the plugins are up to date. I've tried on both an Intel and an M1 Mac, and tried both Firefox and Safari and so far no joy. Any help

I get the same problem is both Chrome and Firefox. It may be related to my previous report on not being able to install JAVA.

sued when a problem occurs. Unfortunately, the firefox-Version of zotero doesn´t run anymore. For some incomprehensible reason firefox is installed on our computers and most extensions run well...

DOI doesn't matter — it's Zscaler security software, which doesn't like the older version of Firefox on which Zotero 6 is based.

The current Chrome Connector indeed doesn't work on WorldCat. We are pushing an update with a fix. In the meantime you can use Firefox, Edge or Safari, where it will work correctly.

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:127.0) Gecko/20100101 Firefox/127.0

I'm using Firefox but tried at least once from Chrome - same problem.

In my case Firefox. edit: I accepted a Firefox update this morning as I started my work.

Tried different softwares like okular, firefox reader etc.. all seems ok with that part of the document. They properly highlight and copy without spaces between chars.

zotero connector can't fetch pdf anymore. It's not working in the browses of firefox and chrome. The error reported in the chrome that "[JavaScript Error: "Error: Service worker (re)started at 2024-06

I have seen some posts on the forum about using the beta version on firefox, which is what I am using now (https://www.zotero.org/support/beta_builds#zotero). However, problem persists:

Unfortunately, this is a Firefox issue, and we don’t have a way to work around it.

an update. The issue occurred when focusing a Firefox window, then switching to Word and attempting to cite with Zotero. Refocusing Zotero, then going to Word would fix it (if you didn't focus Firefo

I’v been experiencing the same problem: After using Firefox, when I return to Word it can’t communicate with Zotero. But in my case, refocussing the Zotero window does make it work again.

Similar/same problem here -- haven't quite figured out what makes it break again, but it has repeatedly over the last days -- also running Firefox as my main browser. I'm happy to help troubleshoot as

Yes, I am using Firefox. I also initially thought that the problem was completely solved but now I realize that I need to go back and forth between Word and Zotero to keep this function working.

Sorry, that's a bug in the latest version of the Zotero Connector for Chrome that just rolled out a few days ago. Firefox/Edge/Safari aren't affected. (That iframe isn't for UI — it's just part of the

I've tried updating the plugin's translators in the process, as well as resetting the translators in the zotero connector, but neither Safari, Google, edge, nor Firefox still can't grab the paper meta

I can select text in this PDF in Firefox, but no selection is possible in Zotero.