No import of pdfs from IEEE explore (via Connector/Firefox) possible

Cornelia Zelger · September 25, 2024

Is there any possibility to solve this problem? Since the V7 it isn't possible anymore to import automatically pdfs from the data base IEEE explore into Zotero via Zotero-Connector in Firefox (version 130.0.1 64bit). Thank you for your help.

AbeJellinek · September 25, 2024

I can't reproduce this. Could you provide a Connector Debug ID?

Cornelia Zelger · September 26, 2024

Thank you. It is: D846669821

AbeJellinek · September 26, 2024

Thanks. I just pushed an update to the translator. It won't fix the issue, but it should help us figure out what the issue is here. Your Zotero Connector should auto-update within a few minutes, but just to be safe, click Update Translators in the Advanced pane of the Zotero Connector preferences. Once it's updated, could you generate another Debug ID for a save from the site?

Cornelia Zelger · September 30, 2024

The new Debug ID is D1343760286. Thank you very much for looking into this problem.

AbeJellinek · September 30, 2024

OK, try now?

Cornelia Zelger · September 30, 2024

Great! It works now! The PDFs are being imported again! Thank you very much for your help! It's a relief! So I can show IEEE/Zotero/Firefox in my training courses again.

AbeJellinek · September 30, 2024

Excellent! If the issue ever comes back, please let us know.

Cornelia Zelger · September 30, 2024

I will. Thank you once again!