No import of pdfs from IEEE explore (via Connector/Firefox) possible

Cornelia Zelger · 2024-09-25T11:22:13+00:00

Is there any possibility to solve this problem? Since the V7 it isn't possible anymore to import automatically pdfs from the data base IEEE explore into Zotero via Zotero-Connector in Firefox (version 130.0.1 64bit). Thank you for your help.

AbeJellinek · 2024-09-25T15:13:55+00:00

I can't reproduce this. Could you provide a Connector Debug ID?

Cornelia Zelger · 2024-09-26T11:43:09+00:00

Thank you. It is: D846669821

AbeJellinek · 2024-09-26T13:34:13+00:00

Thanks. I just pushed an update to the translator. It won't fix the issue, but it should help us figure out what the issue is here. Your Zotero Connector should auto-update within a few minutes, but just to be safe, click Update Translators in the Advanced pane of the Zotero Connector preferences. Once it's updated, could you generate another Debug ID for a save from the site?

Cornelia Zelger · 2024-09-30T08:25:45+00:00

The new Debug ID is D1343760286. Thank you very much for looking into this problem.

AbeJellinek · 2024-09-30T13:44:35+00:00

OK, try now?

Cornelia Zelger · 2024-09-30T14:26:55+00:00

Great! It works now! The PDFs are being imported again! Thank you very much for your help! It's a relief! So I can show IEEE/Zotero/Firefox in my training courses again.

AbeJellinek · 2024-09-30T14:32:24+00:00

Excellent! If the issue ever comes back, please let us know.

Cornelia Zelger · 2024-09-30T14:40:23+00:00

I will. Thank you once again!