I am trying to use Zotero with Google Docs, however the pop up window confirming authentication is not automatically closing like it should be, so my Doc is stuck saying "Zotero is updating your docum

@erika.ireland -- please don't double post (and definitely don't resurrect a two year old thread that is entirely irrelevant). I understand you're frustrated, but you know why this is happening from t

Hello, I get the error that another Zotero user is editing the document (I have 2 google accounts and I edit the document from both, but one Zotero account). When I override this so I can edit the doc

7. I tried editing the 'updating' citation and got error: "Selected field uXbaGe not returned from Docs backend"

Unfortunately this is a temporary bug on Google's side that happened a few weeks ago and seems to be happening again. As before, this is affecting other software as well, and all we can do is wait for

Zotero doesn't allow me to change any document in Google Docs but is working perfectly in Word.

The Zotero app auto-updated while I was editing a citation, which seems to have caused Zotero to think I'm stuck editing the citations as whenever I try to refresh Zotero in the document, edit a cita…

https://docs.google.com/document/d/1m9Mz3MCLj94LWyVlAVoS1X9YRCZCZozI/edit?usp=sharing&ouid=109852863354372368340&rtpof=true&sd=true

https://docs.google.com/document/d/1m9Mz3MCLj94LWyVlAVoS1X9YRCZCZozI/edit?usp=drive_link&ouid=109852863354372368340&rtpof=true&sd=true

at async Zotero.GoogleDocs.ClientAppsScript.setDocumentData (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/clientAppsScript.js:128:5)

Can you provide Debug IDs from Zotero and the Zotero Connector for reloading Google Docs and trying to override the lock?

This discussion was created from comments split from: Google Docs issues.

Can you provide a Debug ID from Zotero (rather than a Report ID from the Zotero Connector) for reloading Google Docs and clicking Add/Edit Citation in a new document?

Whenever I try to add a citation to my document, I no longer get the citations bar, but instead am taken directly to the library. I have using Google Docs on a Macbook. I have uninstalled and reinstal

1) If you're editing the document yourself in Google Docs, you should have the Zotero Connector installed, in which case you won't see them (because you'll get the "Edit in Zotero" popup instead).

10-20 minutes multiple times). If I close the Google Doc, and reopen, then go to the place of the citation I see the {Updating} thought now I get this error when I click on the updating

1. Go onto google docs on Safari

Sorry, you can't. What you're seeing is just a byproduct of the only way Google docs allows Zotero to insert live references. Citations created in other word processors are never linked to anything (a

Whenever I press my citation or bibliography links they send the link towards my library and doesn't show the citation. It says "Zotero and Google Docs You likely ended up here by clicking on a citati

Can you confirm, that you can edit citations in your original Google Doc, which are broken if you make a copy via File -> Save a Copy? If that is the case, it would be indicative of a document that is