You should provide a Debug ID for trying to cite if you want us to look. What you're describing could be as simple as the Document Preferences window appearing behind the Word window.

a fresh document. Shut and restart Zotero and Word, same problem. Presumably yet another Zotero-not-playing-nicely-with-cached-network-drives. I give up, come back Endnote, all is forgiven!

Do also consider that users of unsupported word processors can always use Zotero's RTF Scan, that is plain-text curly-bracket citations - like {Smith 2010}. It's how I used Endnote for years (which ad

The ability to edit citations has not changed. You didn't need to do this in the "editor" before the most recent change and you don't need to now. You can just edit directly in your word processor. Th

that. I've just never experienced it in Word with Zotero.

After installing the Zotero update that was recommended because of the June Windows update, I can no longer insert citations into Word.

(As one example, when it arrives on mobile, word processor integration — a fairly central part of Zotero for many/most people — will only be technically possible via a plugin running within Word for i

I am having trouble selecting references to cite in a Word document. This has been happening to me for some time now, but I thought it was because the documents had originally been created by a studen

This discussion was created from comments split from: Word for Windows: "Zotero experienced an error updating your document".

Hello, My word is fully updated. However my zotero is still in 8.0.3. When i try to update i get this pop up and it never downloads/upgrades.

Windows, Microsoft Word, Zotero 7.0.9 (64-bit).

Same issue here, but yes, turning off "Show add-in user interface errors" in Word avoid this borying error message... It is on by default... Hope this will be fixed in the next Zotero version.

Hilfe: Ich bin mitten in meiner Masterarbeit und kann keine neuen Zitationen hinzufügen. Auch beim Erstellen eines neuen Word Dokuments ist das nicht möglich. Verwende Windows 11, Version 25H2. Habe e

bereits probiert, leider erfolglos. Auch das Word-Add-in neu installiert.

It also includes improved tag autocomplete for manually adding tags. Unlike Zotero's default first-word matching, it supports multi-word matching, so typing "Finite", "Analysis", or "FEA" will still m

See Troubleshooting Errors in Word Processor Documents, including the last step.

Hello, my personal library is the basis for a group library that feeds a web interface (Wordpress) via the Zotero API. As one way for users to access the library items, the web page features a word cl

After the crash on June 10, 2026: The June 9 Windows security updates from Microsoft broke Word integration on Windows. We've fixed the issue in Zotero 9.0.5, available via Help → "Check for Updates..

(It looks like this specific error is indeed a bug, but it only appears if you've enabled "Show add-in user interface errors" in Word. Presumably you did that because you were making custom changes to

It looks like this is a recent bug in the plugin, but it only appears if you've turned on the "Show add-in user interface errors" option in Word. We'll fix, but you can just turn that off in the Word