Submit a Debug ID from Zotero for an attempt to insert a citation. Could you temporarily try working with a different browser (Firefox or Chrome) and see if you still the issue there?

Is it possible to get the option "Copy Email Address" instead, as in Firefox?

Firefox 137.0.2 (64-bit)

* Firefox, in a private browsing window, allowing new Reddit

Note that I can import the PDF file of that article opened in Chrome, but not in Firefox.

field exceeds server limit." Disabling the Firefox Zotero Connector's proxy redirection allows the site to load, so it's pretty clear this is the issue. My Zotero Connector version is 5.0.164, and I

I cannot get Hathi information to populate Zotero. I use Firefox as a browser and all works well elsewhere. Can anyone offer any suggestions?

Sorry, fixed now in Zotero Connector 5.0.164 for Firefox and Safari (the latter with a beta app update) and within a day for Chrome and Edge. The new beta works perfectly for downloading the PDF from

The captcha was from Firefox 137.0.2 (64-bit).

Firefox 137.0.2

The new Zotero beta requires the latest Zotero Connector, 5.0.163, so if for some reason you haven't been automatically updated, you'll need to do that. (Firefox users who haven't yet updated will nee

(That was macOS, but whatever Firefox/SQLite changes led to this may apply to Windows as well.)

I am trying to save documents from Google Scholar, but the Zotero connector is not saving. My Windows is 8.1 and 64-bit.

grahamperrin@mowa219-gjp4-zbook-freebsd ~> pkg iinfo firefox zotero
firefox-137.0_1,2
zotero-7.0.15
grahamperrin@mowa219-gjp4-zbook-freebsd ~> uname -mvKU
FreeBSD 15.0-CURREN

Fix snapshot saving failure on Firefox. Closes #540 · zotero/zotero-connectors@c9a53b1

Yes, it looks like snapshots are broken in the latest Zotero Connector for Firefox released yesterday. We'll fix shortly.

Yes, it looks like snapshots are broken in the latest Zotero Connector for Firefox released yesterday. We'll fix — thanks.

Today I noticed that Zotero Connector (on Firefox) is no more able to acquire a snapshot of a website when saving the corresponding web page.

Firefox 137.0

For that and for security reasons, you should really switch to a browser that's still being maintained. For macOS 10.13, you can use the current Firefox Extended Support Release, which will support 10