Proxy Google Scholar Firefox connector error

Hello, this is my setup:

Windows 10
Zotero 7.0.23
Firefox Connector 5.0.180

When using Google Scholar through our university proxy (ezproxy), I get uneven connector results with quite a number of items causing the "An error occurred while saving this item. See Troubleshooting Translator issues..." They all work fine when not using the proxy.

I used the search terms: mindfulness chaplaincy

First result has the error: Debug ID D1889074236 (the PDF links are proxied)
2nd result works fine--the PDF link is not proxied.

https://s3.amazonaws.com/zotero.org/images/forums/u12048/724v4h55xc4l2sg3etru.png


However, this 5th result also has the error: Debug ID D2136228097 and it doesn't have a PDF at all.

https://s3.amazonaws.com/zotero.org/images/forums/u12048/5ncgjy2sv1ffcdb4mfgt.png
  • https://www.zotero.org/support/kb/site_access_limits

    You might be triggering Google Scholar's rate limiting more often when connected through the proxy because other people on the network are using it at the same time as you.

    You should be able to save items without the proxy, then try Find Full Text when you're connected to your institution's network later.
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