You'd want to try Chrome, not Safari. The Zotero Connector situation for Safari is currently complicated, so Chrome and/or a new Firefox profile are much easier.

Zotero plugin for Safari (I'm usually only using Firefox hence there was no need before), and also creating a new Firefox profile to see if I can narrow down the problem. I'll post back.

You could also try in a new Firefox profile (and delete it after). There's just a very good chance this is something about your current Firefox profile.

If you're running any other browser extensions in Firefox, you should also try with those disabled.

No, literally on the Wiley page. Not the Firefox Tools menu.

But the Firefox Tools menu only shows me

Sorry, did you mean the Firefox Tools menu? I don't see "Export citation" there.

There was a previous thread from 2018 where somebody wasn't getting served proper BibTeX from Wiley when Firefox was set to block all third-party cookies, though I'm not sure why that would be relevan

I'm hoping to teach a class of McNair scholars to use Zotero tomorrow evening but I can't demo the Firefox connector because of this display problem.

Now, however, if I drag and drop a pdf directly into zotero (or try to import using Firefox connector) although the pdf shows up, it no longer automatically generates a zotero item and autopopulates a

What you've tried so far: Change the zotero folder in old firefox folder and change the name in the directory.

Firefox 79.0 (64-bit)

Seems Firefox is working... Chrome IS not.

If I create a new google document in drive (I am using Firefox), when I click on Zotero's add-on (in google docs) I can see the dialog "add/edit citation, bibliography, preferences" and so on. Howeve

I noticed that if I tried to save a paper with firefox connectors, it is saved to the other account version.

Zotero is based on Firefox, and it gets the same generic categories with the same generic items as Firefox. I don't know if Mozilla added support for these things specifically or they're just a side e

This may be another issue of course. But I cannot download anything from JSTOR through the translator. I don't get the yellow 'folder' icon... (this is in Chrome - in Firefox, with the beta translator

On Windows, Zotero will use the system's root certificate store, but that wasn't supported for Macs in the version of Firefox that Zotero is currently based on. (A future version of Zotero will suppor

However, every time I start Zotero, it prompts me to install Firefox and Libreoffice plugins, even though these are already installed and working. Is there any way to disable checking for these plugin

I disabled extensions one by one, but still the same. However, it was in the end somehow browser-related, as doing this in Firefox worked well. Thanks for your help.