Sorry I forgot to say I had also disabled my other extensions. I don't have a Firefox profile set up, is that an issue?

When I follow these instructions: https://www.zotero.org/downloadbookmarklet, I create a bookmark and then edit it. Everything works OK up until I bookmark the page. Then, when I edit the bookmark, t…

I recently moved to a new computer, and my new zotero i installed has none of my references saved in the library. My browser based version of zotero has got these files. So fo example when I use Word,

J'utilise Zotero 5.0 sur Firefox 81.0.2 (Report ID: 1414870576)

You should try disabling other extensions. If it starts working you should enable them one by one (and restart Firefox in after each enable) and see whether it's still working until you isolate the pr

Hey, thanks for chiming in! I've just restarted everything, still doing the same thing - loads a grey screen in a new window of firefox and a full zotero progress bar.

Does it work if you restart Firefox and Zotero? What about if you restart your computer? Did you try disabling other extensions?

OK, I can't test this, but I may have a fix for this in the latest Zotero Connector beta. Could you install that into Firefox and see if that fixes the problem for you? If not, could you provide addit

but it fail to download the pdf. I am using firefox with zotero browser add-on. Could someone give me some suggestions

For the PDFs in question, if you open them and try to copy some of the text, and paste it somewhere else, does that work or do you also get gibberish. If you happen to have Firefox installed, it'd als

This is great, thank you. I was using "Save Page WE" add-on to save my webpages as a single file and for the past month I have been saving some pages with Save Page WE and "SingleFile" add-ons. In mos

When I try to add citations to my google doc through the Zotero firefox plugin it just loads a blank screen. I assume this is for a google authentication step?

This is fixed in Zotero Connector 5.0.76, available now for Firefox and within a few days for Chrome.

Zotero Connector 5.0.76, available now for Firefox and within a few days for Chrome, will use the single-file approach for snapshots of the current page. Snapshots that have to happen in Zotero itself

You should also try disabling any third-party extensions in Firefox, in case that's interfering.

I've installed the firefox add on. It happens that it neither finds my local zotero program, nor is able to extract this entry http://d-nb.info/1206903155 which the chrome add on is perfectly able to

I've had an issue since upgrading to Zotero 5.0.92 with the connector plugin for Firefox (82.0, 64-bit, MacOS 10.14.6). When saving a new article to Zotero, the web page ends up "zoomed out" to a very

This is fixed in Zotero Connector 5.0.75, available now. Your Firefox should upgrade to that version automatically within a day, or you can upgrade now from the Add-ons pane or by reinstalling from th

You install the Zotero Connector from the download page, along with the Zotero app. If you're using Chrome or Firefox, you just click to install it — there's nothing to it.

my actual browser is firefox, it does not display any "browser-error". in microsoft explorer i can´t even open the group library at the moment :3