@adomasven This is happening to me as well. I click "Add citation" in google docs and the citation entry box opens immediately. I search for my citation and click enter. The superscript immediately po

https://docs.google.com/file/d/1A3hC9aLzxWG405BkhHnIgfUcnTtyvwv1/edit?usp=docslist_api&filetype=msword

https://docs.google.com/document/d/10PdmNAyUvs06D_PZcp8ic1OPj5MfFSgR0hkAT9xFgnc/edit

I'm not able to reproduce this. I can transfer a document to Google Docs, restore citations, click Add/Edit Citation on a citation, and add a second citation to an existing one. Nothing becomes unlink

7) Open the docx file in GoogleDocs

Oh. Less cheerful update: it didn't work importing it into google docs. The document was full of crazy citation gobbledigook, and when I tried to do Zotero Document Preferences or Convert Wordprocesso

I got an error while trying to convert for transfer a document stored on onedrive (but on my Mac, not Windows) for use on google docs. The error gave me a link to https://www.zotero.org/support/kb/deb

I'm seeing that even with a smaller library (~10k parents spread across multiple groups), particularly on slower machines and worse on google docs.

You keep providing Report IDs from the Zotero Connector and Debug IDs from Zotero. Those aren't useful. Again, we need a Debug ID from the Zotero Connector for this problem occurring with "Google Docs

@devrajoy: Note that that's not a Debug ID, and "Google Docs Offline" is still installed. (We can't tell if it's enabled from the Report ID alone.) See what I said above: You still have the Google Doc

Do you have any other extensions related to Google Docs installed in your browser? You should start by disabling them and restarting the browser. If it does not help provide a Report ID.

I can see the Zotero button when I open my google doc but when I click on it, nothing happens. Do I need to do anything else to be able to use it?

You still have the Google Docs Offline extension installed there. If you've disabled it, you should restart Chrome and provide another Debug ID for any error you're getting with that disabled.

It says specifically "disable the Track Changes feature in Word/LibreOffice" — nothing to do with Google Docs. (It's also no longer likely to be an issue in Word.)

i was trying to relink and was sent to trouble shooting and found this "If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your

Zotero and Zotfile's current settings can be found here: https://docs.google.com/document/d/1NdKJJ0U6uqafy1gU-616vHl76mm_Rw8BIEnqCxhjFso/edit?usp=sharing

No, that's not relevant. Once they're unlinked, they're unlinked and would need to be manually relinked by you. The question is whether you can still reproduce this problem of working citations (that

@mihussai, @mstyang, @devrajoy: You all have Google's "Google Docs Offline" extension installed. If you disable that and reload Google Docs, are you still able to reproduce this problem?

The links should not be broken as long as you both have the Zotero Connector installed and enabled (with the "Zotero" menu showing in Google Docs).

Can you use the Google Docs version history to see whether there was some sort of big edit to that part of the document at some point? Note that the point at which the unlinked citations appeared is n