Possible solution: I was having the same problem on MS Word 16.97, Mac Sequoia 15.5, slightly older version of Zotero. I tried upgrading Zotero to 7.0.15 and declined the Word plugin when prompted. No

@ambord It's probably better to downgrade to Word 16.96.2 and disable Run with Rosetta, because if you don't remember to uncheck that flag later once Microsoft fixes this issue. You can get earlier Wo

You have to search the Word app in Finder an then right click to open "Information". Here you can activate Rosetta.

Microsoft user support is likely not aware yet that this is an issue introduced by Word, not Zotero. You should report this via the Word reporter. The more reports Microsoft receives, the more urgentl

Unfortunately, as soon as I re-install the Zotero Plugin word stops working. I also removed all other plugins and only the Zotero one is causing this issue.

For the record. I have Word Version 16.97 (25051114) and Zotero 7.1-beta.36+1eacc8bbd installed on an Apple M2 with Sequoia 15.4.1 (24E263). I don't see this.

Probably the same that https://forums.zotero.org/discussion/124288/1829608855-word-plugin-on-macos-runtime-error-4707 and https://forums.zotero.org/discussion/124294/word-add-on-does-not-work

After an automatic update of Word for Mac yesterday or the day before yesterday, I have to force quit Word because a runtime error occurs in VBA. My guess is that the integration of zotero.dotm is no

Provide a Debug ID for an attempt to insert a citation into a document that is saved in a Box drive. Also, when I updated to Zotero 7 it is painfully slow. It often crashes, and struggles to open even

Open with Rosetta might help, but it also makes Word run slower, so you don't want that as a permanent solution.

Open with Rosetta might help, but it also makes Word run slower, so you don't want that as a permanent solution. We recommend downgrading to Word 16.96.2 and update once Microsoft releases a fix. You

I am having trouble with the word plugin in zotero. I have word 365 and Zotero 7. I am a graduate student and we have unlimited box drive storage through my university, so I keep all my word files in

Based on this Microsoft issue, I discovered that the error can be fixed by clicking the "Open with Rosetta" checkbox in the "Get Info" window (when you right click on the Word application)

Based on this Microsoft issue, I discovered that the error can be fixed by clicking the "Open with Rosetta" checkbox in the "Get Info" window (when you right click on the Word application)

Found out that the current Word version “16.97” from May 13, 2025 is not compatible with the add on. Simply download an older version from the end of April 2025 and the add on will work again.

Hi, yesterday was everything okay, today the Zotero add on for Word no longer works and the error message “Runtime error 4707 - undefined recording field” always appears. I am using a Macbook (iOS 15.

I have the same problem. Zotero add in for some reason yesterday needed to be reinstalled (prompted by Zotero). Today Microsoft Word updated to 16.97 (Mac). Suddenly got this same endless 4707 error.

If you temporarily move other files except for Zotero.dotm out of your Word startup folder and restart Word does it help? Which files do you have there?

I am on MacOS 15.5 (24F74) using Word Version 16.97 (25051114) and Zotero 7.0.15. Since today, I cannot use the plugin to add citations to Word documents, including new, blank ones. The Zotero window

Seems like an issue with Word Beta (Insider Release). You need to install a non-beta release. https://techcommunity.microsoft.com/kb/microsoft-365-insider-kb/join-the-microsoft-365-insider-program-on-