Upgrade Storagecnewf
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this issue persists with 7 beta: "Error connecting to server. Check your Internet connection." I have verified that all proxies are disabled. The laptop without this issue is updating normally, so that's what you're seeing on the servers. This sec…
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new Debug ID with this procedure is D675235723 thanks
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My Debug ID is D86970927 thanks
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I am getting this same error message. I reviewed the document page cited above. I use Mac OS 13.5.1 (updated today), and all poxy settings in the operating system are off. I have had this problem on two different networks. Is there a possibility o…
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ironically this issue began when my profile seemed to be corrupted and I created a new one. This issue belongs to the new profile that doesn't have any records from the previous one. I appreciate your vigilance and recognize that this is Firefox n…
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it's not being overlooked. I re-downloaded connector and can save to Zotero by using it inside the Extensions drop-down menu. This is not ideal. I've resolved the issue by making Safari my default browser.
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that did not work, but did make Zotero Connector disappear from the Extensions drop down from the toolbar icon. the Zotero icon has now vanished completely. All other toolbar items can be added or removed in the normal way.
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I understand. The Zotero icon is not in the overflow menu. It is in the Extensions menu (it is downloaded and active), so I can use it by clicking on the puzzle piece in the toolbar and then clicking on Zotero. However, I don't know how to pin the …
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Zotero Connector has been downloaded and it does appear in my Extensions pane. It is enabled, and I've verified core functionality is checked under permissions. But it does not appear in the Customize pane so that i can add it to the menu bar. Perha…
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I am having the issue noted above. "I a trying to customise the toolbar and place the Z icon on toolbar so I can easily save links. Strangely, I am unable to see the Z icon in the customise toolbar options. The extension is enabled and everything se…
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this worked. many thanks for your help.
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yes. the availability of full text is an important function of zotero for me.
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Debug ID D133112611 reflecting very slow restart from Zotero encountering an error and having to close. Maybe some of these data will help the technical improvements. This laptop loads a 441 GB Photos Library in just over 60 seconds (vs. 10-15 min…
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Debug ID D1994420119 was the result of "restart with logging enabled."
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10-20 minutes to load. inability to switch collections with the request to restart. same issues as from the beginning of this thread. often restart with debug prevents it from loading at all, so I was lucky this time.
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new Debug ID D1994420119
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maximum characters to index per file: 500,000 maximum pages to index per file: 100 latest failure to load (after 15 minutes) has error report ID 845318017
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new Zotero error message ("please restart Zotero") - 839063743. This is what I meant by "crashed." I don't know what this refers to: "Also we need the values of the full-text indexing settings, not just the stats."
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btw Zotero requested restart several times in the leadup to this, and crashed on the first new attempt to restart with logging enabled
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Submitted with Debug ID D859873552
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Index stats: Indexed: 16519 Partial: 59 Indexed: 2215 Words: 496692 debug IDs in message 6 days ago
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the rebuild seemed not to take place. I gave it 5 hours. currently no collection will load.
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zotero.sqlite is 841.2 MB Processor is the 2.5 GHz Intel Core i7 and 16 GB memory as I mentioned. It still handles 46,000 iPhotos.
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Collection 3 (Future U) has 10,201 items. The other two collections are probably at least 5000 apiece, so say 20,000 records total. But I can't say for sure because they no longer load. I started the check database integrity, went away for 5 hour…
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those are all of my activities from launch to crash
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from a slow but successful loading of entries at startup: D898640429 from a slow but successful move from one collection to another (3-4 minutes): D1836645253 from saving one firefox webpage, moving to a new folder in the same collection (1-2 min to…
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here's the error number from the latest freeze (a request to restart when I moved from one folder to another in the same collection). 718733129
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i'm just reporting one user's degraded performance with Zotero 5.
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back to normal, thanks. I wonder how it got switched.
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it loads in Mac Word 2011, which is a version I no longer use but didn't remove. The icon says HTML however. strange.