Upgrade Storagedstillman
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- dstillman
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Comments
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Understandably, from their perspective, Zotero is also an "external tool". No, that's not correct. We provide an API that can be used by any app. If the developers of some other tool choose to create an integration with Zotero using that API, we hav…
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Can you provide some screenshots that show what you're referring to?
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No idea what you're referring to. You'd have to talk to the developers of whatever external tool you're using.
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Does this happen with all PDFs or a specific one? If a specific one, can you send it to support@zotero.org with a link to this thread? Approximately how many annotations do you have on the file?
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@beedell.roke: There's no "official" package for Linux other than the tarball available from this site. zotero-deb is a lightweight wrapper created by a trusted community member, and so we provide support for that as well. All other packages are str…
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Please send the PDF in question to support@zotero.org with a link to this thread.
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Fixed for the next beta and for Zotero 10.0.2, which will be out in the next day or two. It occurs in sentences with embedded italics like those shown above.
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It's OK — I can reproduce this with certain sentences in a given PDF. We'll work on a fix.
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You just need to set up syncing in the Sync settings on the laptops. The tablet already syncs automatically. https://www.zotero.org/support/sync
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Zotero can't download the PDF due to bot protection on the known open-access-download pages, and then you've added a bunch of custom Sci-Hub resolvers and are getting errors from those. We'll fix it to show a proper error when custom resolvers retur…
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https://www.zotero.org/support/word_processor_plugin_usage
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This is by design. The unquoted "a" in the quick search isn't really a legitimate search term and is ignored to avoid a scan while typing something longer. In Advanced Search, searching is an explicit manual action, so we search for it anyway, since…
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Group storage draws from the group owner, so it's doesn't really have anything to do with the group itself. We'll clarify the error message — it should really say "The group owner can increase their storage quota in their storage settings…". We may …
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For problems with a plugin, you'll need to contact the plugin developer.
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https://www.zotero.org/settings/storage
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It is — you just haven't yet triggered the error. Zotero 10 performs a database upgrade that's hitting the corrupted part of your database. The only bug in Zotero 10 is that it's not showing the normal error for database corruption during the DB-upg…
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For problems with a plugin, you'll need to contact the plugin developer. (But dict.cnki.net does have an invalid certificate, so the error is correct.)
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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There's a Log In button in your screenshot. It opens a web browser, where login now takes place. If it's not opening in a web browser, please provide a Debug ID for that. Is this an institutional computer?
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(But Zotero 9 is not auto-updating to Zotero 10 yet, so I'm not sure why you think that happened. It will be in a few days, though, so if you're experiencing some problem, we'd want to know about it.)
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Zotero 9 is no longer supported. If you're having some problem with the Safari connector, you should report them so we can fix it for you and everyone else. https://www.zotero.org/support/reporting_problems
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Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?
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Can you provide the Debug ID from that window after clicking Submit? But that's just to see the context. The answer is the same — you have a corrupted database: https://www.zotero.org/support/kb/corrupted_database
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Karol: See Reporting Startup Errors. Don't export to RDF.
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If your WebDAV password contains non-ASCII characters, it's likely fixed in the Zotero beta, and the fix will be included in Zotero 10.0.2.
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Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for reloading the page and clicking "Add/edit citation"?
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@urodriguezpomba: That's a second 401 Unauthorized when using curl, using the same authentication pattern as Zotero. Unless you mistyped your password, your server is rejecting your credentials. Nothing to do with Zotero.
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As I say, it will be possible to export PDFs with annotations in a future version, and you can already do so with the desktop and iOS apps. The PDFs stored within Zotero will not have embedded annotations, for the reasons explained on the linked pag…
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As the last step explains, unless you can completely clear the document and the problem still occurs, that step will by definition isolate the problem. Be sure to follow it carefully. (I’d also strongly encourage you not to try drastic, destructive…
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) There will be a share button in a future version of the app that exports a copy of the file with annotations embedded. (This is pos…