dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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Everything in the library appears in My Library unless it's in the trash (and if it's in the trash it wouldn't appear in collections), so you'd have to just be overlooking something.
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You're running a version of Zotero from December 2024. You should install the latest version from the download page — or use zotero-deb, if this is a Debian-based system — and figure out why you haven't received automatic updates in 1.5 years.
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You're running Zotero 7.0.16. Install Zotero 9 from the download page. Your data won't be affected. (There was a problem with the updater in Zotero 7.0.16. On most systems it should've repaired itself, and if not, it should've been showing you a po…
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But we'd also want to see a Report ID after reproducing the installation error.
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https://www.zotero.org/support/word_processor_plugin_manual_installation#libreoffice
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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We've made a number of improvements to Read Aloud, including skipping of in-text citations, in the latest beta: https://forums.zotero.org/discussion/132831/available-for-beta-testing-smarter-read-aloud
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You have a few dozen attachments — all added in 2024 — that are stored files but somehow are set to absolute paths to your Mendeley file directory. That's invalid and breaking the sync, and they wouldn't be openable either. We can have syncing ignor…
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We need a Debug ID. Follow the link for instructions.
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We'll add support for other view modes in a future version.
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Zotero Desktop still shows a message asking me to update to the latest version Can you provide a Debug ID for a sync attempt that shows this?
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Can you email a screenshot of exactly what you're seeing to support@zotero.org with a link to this thread?
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Can you provide a Debug ID (different from a Report ID) for a sync that produces this?
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All items in your library are in the trash. You can restore them from there. It's possible you left yourself logged in on a shared computer and someone tried to delete all data. You can clear any existing browser and application sessions from your …
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Can you provide a Debug ID (different from a Report ID) for a sync that produces this error?
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Can you email the RDF file to support@zotero.org with a link to this thread?
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That's a system dialog, so it's unlikely we have much control over this. It's possible security software on your system is restricting Zotero's ability to access certain folders, or something may be broken in your OneDrive config. You should try res…
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And if it does happen with all plugins disabled, if you have multiple large PDFs open, it's still possible for Zotero to just use 3 GB of memory. It's not a memory leak unless you're seeing it go up as you use Zotero and never come down, even after …
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We'd need more information — see Reporting Problems for the two things we always need in order to help — but the advanced search window has been removed in the Zotero 10 beta, so this isn't something we'd look into at this point.
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Upgrade Zotero.
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I'm not really sure what you're asking. If you installed the Zotero 10 beta, you'll need to stay on the beta until Zotero 10 comes out or switch back to a database backup, which you don't appear to have. https://www.zotero.org/support/kb/newer_db_v…
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For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Zotero doesn't currently have bulk merging. You're just selecting different, unrelated items and merging them all together, which moves all but one to the trash. (In a future version, there will likely be a way to automatically merge all sets of du…
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Sorry about that — it's looping on three items that didn't produce any extracted text. Should be fixed in beta 12, which will be out shortly.
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Uninstall ZotMoov. In the Advanced tab of the settings, set your Linked Attachment Base Directory to the new location. Go to open one of the missing files, and Zotero should find the file at the new location and prompt you to relink all files. Once …
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Tools → Manage Attachments → Convert Linked Files to Stored Files
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(We made a follow-up change to remove mid-word matching for attachment-content search. If you already updated to the previous build, the index will be automatically rebuilt. This won't be a regular occurrence.)
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[JavaScript Error: "NotAllowedError: Could not remove `C:\Users\[…]\AppData\Local\Temp\Zotero\elsevier-harvard.csl' (NS_ERROR_FILE_ACCESS_DENIED)"] Zotero is getting an error removing a file in a system temp directory. You can try deleting that file…
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I linked to instructions.
Upgrade Storage