dstillman
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- dstillman
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Comments
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Assuming this is an institutional computer, you should as your IT department for help. That's not an error related to Zotero.
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You shouldn't have two separate Zotero accounts. If you have multiple email addresses, you can add them both to your one account from your account settings. Items in separate libraries are totally unrelated, so as far as Zotero is concerned those a…
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@weicaorui: You should make sure you're running beta 81, which fixes potential performance problems during syncing. There shouldn't be any performance problems with that version, and if there are they need to be fixed ASAP before Zotero 7 is releas…
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We know what Obsidian is and we know of that plugin. I was just trying to understand whether you were aware that you were using a tool not made by Zotero developers, since you referred to it as just "Zotero Integration". That's both not really a ful…
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https://github.com/mgmeyers/obsidian-zotero-integration You're talking about this? We don't have anything to do with that. I'd be curious to know if you thought we did, because it's very important to us that people have a clear understanding of whe…
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Zotero Integration's "Import" option I'm not sure what you're referring to, but if that's a plugin, 1) it shouldn't be called that and 2) you'd need to contact the plugin developer.
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That's a Report ID, not a Debug ID.
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No, that's still a misunderstanding. We know you're talking about PDFs and other files — please trust that we understand what you're saying. The point is that, when you talk about deleting things manually in the online library and those deletions be…
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Can you be more specific?
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No? That’s not what that says.
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I just used the "highlight" tool in Zotero to highlight the selected text but did not use "add note" tool. Does Zotero get puzzled? No, the translation plugin is adding a comment to the highlight annotation. Nothing to do with note annotations. For…
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Can you provide a Debug ID for a sync that produces this error? (We never want full error reports or debug output here. We'll excerpt relevant portions as necessary.)
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https://forums.zotero.org/discussion/comment/452199/#Comment_452199
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Nothing will be deleted locally. You've now been told this many times — please believe us and stop asking about this. There is no reason to turn off data syncing if you find syncing valuable. You'd want to turn off file syncing just to avoid repeat…
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To be clear, it’s the old computer where you have to avoid the auto-sync. The deletions are all already in your online library, which is completely empty. There’s no need to disable auto-sync on the new computer.
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You need to use Replace Online Library from the Sync → Reset pane of the Zotero settings on the old computer, and you need to do that before it syncs. I'd recommend making an immediate backup of your Zotero data directory on the old computer, before…
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Hold down Alt/Option to select text within highlights in Zotero 7.
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The note symbol means there's a comment on the highlight. You can see the comment when you click on the highlight (either in the popup widget or the annotation sidebar).
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6.0.4 You're running a version of Zotero from March 2022. You should install the latest version from the download page and figure out why you haven't received automatic updates in over two years.
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Is there some context for this question? I'm not seeing any previous posts from you. Can you back up and explain exactly what the problem is, provide a Report ID after it occurs, say what exact Word version this is, etc.?
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You should just let it go at startup until it finishes. It could potentially take hours, but once it finishes, startups will be fast again. We'll try to optimize this in the future, but to avoid for now, you should avoid emptying your trash all at …
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See Files Not Syncing. You're just at your file-storage quota. You should be seeing a warning about that on every sync on any device where you've added files.
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Nothing happens because you deleted all items in your library. There's nothing left to sync. If you just did this, you may be able to restore from one of the automatic backups on the old computer. That will only include your items, not files, but w…
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Can you post a screenshot of what you're referring to?
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You have to post the Debug ID here if you want us to look at it. But to be clear, Zotero has no functionality to automatically save linked files — only plugins do that. So if your question is about that, you'd have to ask the plugin developer for h…
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We always need an example URL for problems with saving.
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For problems with a plugin, you'll need to contact the plugin developer.
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We always need an example URL for problems with saving. If you're not getting a PDF on arXiv, we'd want to see a Debug ID from Zotero for reloading the page and trying to save.
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It's not that it's not a "common occurrence" — I'm explaining that Zotero did not do this. There's literally no code in Zotero to change title case across multiple items. (It's in fact something people have asked for, but it does not exist now.) So …
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. You appear to be missing the little triangle that lets you expand/collapse items, I would guess because of some plugin you have inst…
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