dstillman
About
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- dstillman
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Comments
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You can even see the correct time stamp from when I added the pdf in the desktop app. @Joachim.Brand: The 2024 date, you mean? That's not about the PDF — that's just the Date Modified of the parent item. The child PDF attachment that's online hasn't…
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@adamsmith: It's actually not a linked file — that's just the icon that appears when there's a URL or DOI to launch but no other available file. There definitely is a stored file here that's not available online, but it also never was (again, unless…
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But files not syncing is different from files getting "lost". There's no way for files to disappear from the web library unless you ran Purge Storage in My Library. If a file you can open locally isn't appearing in the web library, you should follow…
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https://forums.zotero.org/discussion/comment/462806/#Comment_462806
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Ah, that’s super helpful — thanks. We'll add a check for that.
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This may be helpful: https://www.zotero.org/support/locate#managing_lookup_engines
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We always need an example URL for problems with saving.
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Could you say what it was, specifically? It shouldn't cause an error like this in any case.
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Not sure what you mean here. Can you say more? If you're getting an error message, please include the exact, untranslated message. You can also include screenshots.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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No, I doubt that page is relevant — that would be for flattened citations, which I don't think is the issue here. @ac2371: What OS is this? Most likely you're just not waiting long enough, particularly if this is a Mac — Word integration on macOS i…
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https://www.zotero.org/support/kb/safari_compatibility#can_t_see_the_save_button_save_button_flickering
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NS_ERROR_MALFORMED_URI Exception: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] The only cause we're aware of for this is adding a space at the beginning or end of the URL. I believe we fixed that for Zo…
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https://forums.zotero.org/discussion/comment/441340/#Comment_441340 (Note that the "Translate" option is from a plugin.)
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No, I meant a Debug ID actually from Firefox.
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Please try to use clearer thread titles when posting here, and please just say what you're trying to do before complicating things by talking about a plugin. (Also, this isn't a ChatGPT prompt — just demanding that people provide you with a "folder …
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You don't need to "second" anything — as we've said, we're working with Microsoft on a plugin for Word for iOS. when I use Word on the iPad it breaks all the Zotero links But what do you mean by this? That should only happen if you're saving in some…
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@carson.matt: No, that's absolutely incorrect. As explained above, after you've posted to a thread, you'll get an email for the first comment since the last time you viewed the thread. You won't receive more emails after that until the next time you…
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You just haven't installed Zotero correctly. As it says, you're trying to start Zotero from the disk image — the .dmg file — instead of actually dragging it into your Applications folder and starting it from there (or Launchpad, or your Dock, etc.) …
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I think this is just confusion. All three of those items have duplicates in your library, and those other items have the files that you just added. So the files are getting uploaded — you're just looking at the wrong items. As for the files being …
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@lavacrystal: To be clear, there's nothing to "fix". That's now correct IEEE. https://forums.zotero.org/discussion/113262/sequence-of-references
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Ah, OK. Well, hard to say what @ZhapJ means without more details.
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Zotero certainly didn't do this automatically. There's a manual sentence-case option when you right-click on titles in the Info pane, but that's it.
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We'll see what we can do. (Note that you don't have to quit and reopen — you just need to close all reader windows and then click the Dock icon. But that's obviously not much better.)
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Start by installing a current version of LibreOffice — your version is something like 4 years old. Beyond that, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error
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ScienceDirect is just this: https://forums.zotero.org/discussion/comment/451390/#Comment_451390
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We're working on changing how Zotero downloads attachments to better handle situations where the file is accessible in the browser but won't download to the Zotero app. For now, if it's not working in Zotero 7, you'll need to download the file separ…
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We're working on changing how Zotero downloads attachments to better handle situations where the file is accessible in the browser but won't download to the Zotero app.
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In Zotero 7 you'll be able to hover over the row to see the full name in a tooltip.
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You'd have to say more about what the problem is, and we always need an example URL for problems with saving. Make sure you're saving the actual remote http(s):// URL, not a local file (which you can just drag to Zotero). But on a supported site li…
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