dstillman
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- dstillman
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Comments
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. But you should first make sure you can reproduce whatever problem you're reporting after disabling all third-party p…
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How do I do that if when I click on the "sync accounts" link in the desktop version of zotero, nothing happens. I'm not sure what you're referring to. "sync accounts" isn't something in Zotero. There's a sync button in the toolbar, and Zotero will a…
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You'll need to say more for us to be able to help you. See Reporting Problems for the two things we need.
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The built-in reader was introduced in Zotero 6, not 7. See Annotations in Database for details.
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Try holding down Shift when starting Zotero to start in Safe Mode, and see if that makes a difference. If not, when you say it opens with an article you saved, do you mean it's opening up a PDF reader tab, or just that it's showing you the items li…
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@ezellohar: I see this in the translated Italian strings: Apri {numAttachments, plural, one {{attachmentType, select, pdf {PDF} epub {EPUB} snapshot {Snapshot} other {Attachment}}} other {{attachmentType, select, pdf {PDFs} epub {EPUBs} snapshot {Sn…
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It looks like the browser itself is also based on a much older version of Chrome, so the current Chrome extension wouldn't work anyway. @Amanda666: Don't use this dangerous browser, and certainly don't use this version of the Zotero Connector, whic…
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I don't know what 360 Browser is, but it's not something we support. We support Chrome, Firefox, Edge, and Safari.
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@hardtothink: As we've told you, if you want our help, you need to post to this thread with more information. No further empty posts of yours are being approved.
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But assuming it's just something under help.rootsmagic.com, we can just exclude that domain. Google has started requiring Chrome extensions to use a new version of its extension framework, which requires us to use a new, non-ideal method for detect…
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But that's just opening up a page in Chrome? Can you share a URL? Or is it behind a paywall?
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That appears to be a local program. Is there also a web app where this occurs?
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We always want a Report ID, not just a version number. Can you reproduce in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins? If so, can you provide a Debug ID (different from a Report ID) for…
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Actually, never mind — we've identified the issue and have a fix prepared for the next beta.
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We believe we've identified the issue and submitted Zotero Connector 5.0.136 with a fix. It should be available within the next day, once Google approves it.
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in Firefox I don't manage to get a button for it in the menu bar See No Toolbar Button for steps to pin the button.
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@lhhsfpfdk: It's "Settings" in Zotero 7.
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I have a message that says "Automatic citation updates are disabled. To see the bibliography, click Refresh in the Zotero tab That means what it says you — you've disabled "Automatically update citations" in the plugin's Document Preferences window.…
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We'll look into adding an option to link URLs and DOIs automatically when unlinking citations.
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First, please skip the sweeping generalizations ("Import of citations just works badly", "the complete import procedure is not a good and up-to-date experience") when posting here and just explain the problem that you're experiencing. From the forum…
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@earldaniels, @DevManu-de: We believe this should be fixed in Zotero Connector 5.0.135, available now. Thanks for reporting.
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What are you trying to drag? You can only drag regular bibliographic items. Can you provide a Debug ID for an attempt?
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@geeljy: Can you try generating one for reloading the page again? Be sure to start logging, switch back to the webpage, reload the page, and then return to the preferences and submit the output. It's possible that nothing is being logged due to what…
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The latter would require entries to take up a fixed or maximum size, no? No, you'd still write to a new file, so the new entry could be any size. But if, say, one entry in the middle of the file changed, you would read from the beginning of the old …
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We'll fix Related. And just to note for others, the plural options ("one", "many", "other", etc.) are language-specific, based on the CLDR plural categories. For some strings, Transifex will show a nice little interface for those with the appropria…
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I've changed it to sort related items by title for the next Zotero 7 beta.
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Are you using a plugin that interacts with annotations? You seem to have lots of invalid annotations in your database — PDF image annotations that for some reason are associated with HTML snapshots. That shouldn't be possible. You can paste these k…
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Is there something in the UI (preferably available in Zotero 6 and 7) that I can reuse for this purpose? There's the bottom-right popup, but there's nothing built-in that's more subtle than that. the last measured state of affairs OK, so that was st…
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@drsb: Yes, that's correct — embedded annotations aren't synced. But we do plan to make embedded annotations available to Zotero without opening the PDF on each computer.
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D1895966725 @atyshka: That doesn't seem to show you reloading the page. Can you try again?
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