Upgrade Storagedstillman
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- dstillman
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https://forums.zotero.org/discussion/comment/514512/#Comment_514512
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Unfortunately, if you already encountered this, any text that was previously skipped for you in a given voice will likely remain skipped for now. You should be able to switch to a different Standard voice to work around it. We'll roll out a fix to c…
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Sorry about that — there was a temporary problem with Standard voices. Fixed now.
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Sorry about that — there was a temporary problem with Standard voices. Fixed now.
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Sorry about that — there was a temporary problem with Standard voices. Fixed now.
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To check your version, see What version of Zotero do I have?, but 9.0.5 doesn't have anything to do with Google Docs. What's the actual issue that you're facing? Can you provide a Report ID?
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Again, we'd need an example URL to say more.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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For all documents or specific ones? Can you link to an example? There haven't been any recent changes to Read Aloud in Zotero 9.
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You haven't — the last step will by definition identify the problem in the document. The page also explains what further information you would need to provide to us to help further.
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See Troubleshooting Errors in Word Processor Documents.
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Can you provide a Debug ID from the Zotero Connector for reproducing this?
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Start by updating to Zotero 9.0.5. Beyond that, see Troubleshooting Errors in Word Processor Documents for your existing document. The last step explains how to identify what part of the document is causing the problem.
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For all documents or a specific one? Can you provide a Debug ID for a minute or so of reproducing this?
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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(Please start new threads for new issues. I've moved this to a new thread.) Can you provide a Report ID? What exact version of Word?
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Ovid/Psycinfo generate invalid editor data in exported RIS, and have for years. We've reported it to them. See this comment for an explanation of why our options to fix it aren't great, and see the following comment for a link to code I've provided …
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Sorry about that. Fixed. (Possibly caused by some plugin you ran that incorrectly modified items locally, but the server should still block it.) Let us know if you get another error.
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@tomasrei: It's supposed to be triggered with a single letter — that's the point. But if it's happening within some plugin's text field, that's a bug in the plugin.
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Can you provide a Debug ID for reproducing it in Troubleshooting Mode?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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@tomasrei: For problems with a plugin, you'll need to contact the plugin developer.
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Start by installing Zotero 9 from the download page. If you continue to have the problem, provide a Debug ID from the Zotero Connector for reloading Google Docs and reproducing the problem. (You provided a Report ID from Zotero.)
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Zotero 6 hasn't been supported in years. Delete Zotero from Applications and reinstall Zotero 9 from the download page. Your data won't be affected.
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You used some plugin or AI tool that created an item with an invalid key that can't sync. You'll need to 1) contact the tool developer and ask them to fix it and to fix your database, 2) identify the item and delete it (and empty the trash), or 3) d…
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This is about all we can tell you: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons In particular, note the step about making sure Zotero has completely disappeared from Word after deletin…
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@trinhp: You're just at your file-storage quota, as it suggests on that page. It would've been showing a warning icon about this in the toolbar on every sync.
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The RDF file contains 'treaty' item types that Zotero doesn't know about, and those cause the import to fail. We've added a fix to import those as Document with "Type: treaty" in Extra. Your Zotero should auto-update within a few minutes, or you can…
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If you provide a Debug ID for a Verify Server attempt, we can take a look.
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Yes.