Upgrade Storagedstillman
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- dstillman
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Comments
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For an individual document, you can filter by color from the reader's tag selector in the bottom left and create a note from those annotations. It's not currently possible to search by annotation color across the library to create a note from annot…
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If you mean that you're getting a 429 Too Many Requests from your WebDAV provider, that's not something we can help with.
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It starts (and stops) if you press R or L without a text field focused.
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You haven't been syncing, so I'm afraid there's no data to retrieve from Zotero servers (other than the dozen items you can see in the web library here). Your only option would be restoring your Zotero data directory from some other backup you made.…
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You're restarting in Troubleshooting Mode and just clicking on an annotation in the left-hand pane of the reader after Zotero startup, without doing anything else? And the app crashes (closes completely) or freezes (hangs)? The annotation itself or …
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If no network connections are working, see https://www.zotero.org/support/kb/connection_error
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@seungjukim: No, unfortunately core functionality the plugin needs is just fundamentally broken until MS fixes it. We continue to ping them regularly.
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@jonaskampus: Report ID?
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Nobody would be harmed, if this legacy window style was left as an option. I mean, that's just not the case. There's a significant development cost to keeping a major interface working as other related parts (the collection/item trees, the citation …
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@serdunham: That's what you saw when it hung? That just looks like debug output for Zotero startup, before doing anything.
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Zotero has millions of users. Nearly any change produces a few forum posts. A few posts complaining about the removal of a dialog that hasn't even been the default citation dialog for 15 years does not somehow mean that it was "preferred by the comm…
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1) https://www.zotero.org/support/forum_guidelines#etiquette 2) Make sure you've read through the announcement for more details on the new dialog. 3) If there's something you're having trouble with in the new dialog, you should say what it is. The…
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer be able to log in for syncing, except immediately after a successful password reset.
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We'll need a Debug ID for reloading the page and trying to save: https://www.zotero.org/support/debug_output#zotero_connectors_firefox_chrome_and_safari
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Likely security software on your computer preventing Zotero from writing the above file to the disk. If this is an institutional computer, you'll need to talk to your IT department.
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When automatic updating is off, you shouldn't have a reference list at all. Zotero replaces it with a placeholder sentence saying that you need to refresh to generate a bibliography. The dashed underlines are just showing you that the form of the c…
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We have no plans to support Brave. The Chrome extension might run on it, but we don't provide support for that.
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(Generally you should never manually edit citations. You want to customize them instead.)
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If you're getting a prompt about modified citations, it sounds like it's exactly what Adomas says — you manually edited those, so they can't be updated, and that includes the underlining. Did you try what Adomas suggested for a single affected citat…
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If you do what Adomas says in one of the affected citations, do you get a dialog saying that the citation has been modified? If not, we'd have to see a Debug ID for a Refresh that doesn't remove the dashed underlines. I'd guess that the refresh jus…
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[JavaScript Error: "NS_ERROR_FAILURE: Couldn't decrypt string" {file: "resource://gre/modules/crypto-SDR.sys.mjs" line: 197}] decrypt@resource://gre/modules/crypto-SDR.sys.mjs:197:26 Likely either a permissions problem in your Zotero profile directo…
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(Helpful to include "Beta" in the title when you're referring to a beta version.) We'll investigate. Creator has always been Creator. It's not just authors.
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If the files were present on disk before, something other than Zotero deleted them — either outside of Zotero or by some Zotero plugin you have installed that's trying to do something to the files. Zotero has no code to delete files separately from …
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You'll need to follow those steps through to the end.
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Can you provide a Debug ID from the Connector for reloading the page and reproducing this?
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Not sure what you mean here. Can you provide a screenshot? You should also restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin tha…
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Not clear what you mean here. See Reporting Problems — we’ll need a Report ID and an explanation of exactly what you’re doing, step by step, and what you’re seeing on screen.
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https://www.zotero.org/support/kb/word_field_codes
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No general problem. Can you provide a Debug ID from Zotero for an attempt that fails?
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.