Library sync error - report ID 296453208
Every time I sync my zotero library I get a series of javascript errors of the form:
[JavaScript Error: "'WO0HXNUW' is not a valid item key" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 0}]
I would appreciate any assistance with resolving this issue.
[JavaScript Error: "'WO0HXNUW' is not a valid item key" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 0}]
I would appreciate any assistance with resolving this issue.
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dstillman Zotero TeamYou used some plugin or AI tool that created an item with an invalid key that can't sync. You'll need to 1) contact the tool developer and ask them to fix it and to fix your database, 2) identify the item and delete it (and empty the trash), or 3) delete your database and sync to pull down your online library. I'm afraid we can't help with this.
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