Upgrade Storagedstillman
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- dstillman
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Comments
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That's a 403 Forbidden error from your WebDAV provider. That's all we can tell you.
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(Please start new threads for new issues — we specifically asked not to report problems in that thread. I've moved this to a new thread.) You'll need to say what the actual problem is that you're experiencing and provide a Report ID after reproduci…
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You should try turning it off now. The reports we've received have said that just running Zotero once while in compatibility mode has fixed this. When you followed the steps on the linked page, was UAC off? If so, do you know why? Did you turn it o…
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https://www.zotero.org/support/file_renaming#attachment_title_vs_filename
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Are you seeing this with any PDF, or only a specific PDF? If a specific PDF, what's the zotero.org URL after selecting the parent item? If all PDFs, does it happen if you disable all browser extensions? What browser? Have you tried other browsers?
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It's not during installation — I just meant that if someone else set up Zotero, they might have configured a custom data directory. If you installed Zotero, this is something you set in the Advanced pane of the settings at some point in the past. ("…
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Well, you should report it to your IT department either way. The security software is very likely at fault here, and we can't really say any more on this without some sort of logging from the system about what's happening.
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What's the security software you're running? We've had another report of this that was caused by Cisco Secure Client. Disabling it fixed the problem. If that's what you're using, you should report this to your IT department.
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OK, great, thanks for letting us know. It would be good to ask your IT department to report this to Cisco.
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but lots of people happily use the Firefox/Zotero profile system. (Then why not automate creating the configuration?) https://forums.zotero.org/discussion/comment/471230/#Comment_471230
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It is automated — Firefox's profile system is a built-in feature and we (try to) automatically create a new data directory for a new profile. There might be a bug there that causes that to sometimes not happen, but we haven't reproduced that, and th…
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OK, I'm afraid you'll need to ask your IT department.
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A column doesn't make sense, since an item can exist in any number of collections, but see https://www.zotero.org/support/kb/collections_containing_an_item
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So this is an institutional computer? Are you running non-standard security software? If so, you should try disabling it or checking its logs. (You might need your IT department to help with that.) That's certainly the most likely culprit here, and…
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Don't run Zotero as administrator. Is this Windows? What exactly happens when you try to start Zotero?
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https://www.zotero.org/support/kb/sentence_casing
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No, don't do that. Delete the new account and just add your university email address in your account settings.
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@mats-sintef: https://www.zotero.org/support/file_renaming#attachment_title_vs_filename This thread is from the Zotero 7 beta period and has various outdated information, so I'm closing it to avoid future confusion. Please open a new thread with fu…
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https://www.zotero.org/support/kb/could_not_find_a_running_word_instance
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https://www.zotero.org/support/kb/storage_quota_and_local_storage
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Yes, saving as an .odt would've broken the file, sorry. You'll need to go back to the previous .docx version or reinsert the citations.
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Being able to tab through all my sources by clicking on the arrow key - while looking at my notes for each source - will allow me to quickly ascertain which sources have the subject matter or exposition I need The Zotero 7 item pane has a Notes sect…
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User canceled primary password entry Can you make a ZIP of your Zotero profile folder and email it to support@zotero.org with a link to this thread? After that, try deleting key4.db and logins.json and then restarting Zotero.
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https://www.zotero.org/support/kb/corrupted_database
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What exactly is happening?
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That can happen sometimes when Google servers are glitchy. You can just override the lock from that dialog.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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Start by disabling all plugins. Does this still happen? If so, we'd want to see another Debug ID from startup for that. Also make sure you're submitting the output while this alert window is still open.
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Zotero Connector 5.0.143 for Chrome is now out. You should get the update shortly, or you can update manually from Chrome's Extensions pane. Sorry again for the trouble.