Upgrade Storagedstillman
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- dstillman
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) If there's some problem, you should report it. Are you saying you weren't able to verify your WebDAV server (in the iOS app?) due t…
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[JavaScript Error: "Could not remove the file at C:\Users\[…]\Zotero\storage\KND65KU2"] [JavaScript Error: "Download request 1/WNPFZWUY failed"] [JavaScript Error: "Could not remove the file at C:\Users\[…]\Zotero\storage\WNPFZWUY"] [JavaScript Erro…
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Select APA from the Quick Copy settings in the Export pane of the Zotero settings. https://www.zotero.org/support/creating_bibliographies#quick_copy
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) That's an HTTP 403 Forbidden error from your WebDAV provider. You'd have to ask them.
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That's the correct icon for this page. We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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@Pam200103: If you're getting that message, you still have an item with that creator. Note that it could be in the trash.
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See Changes Not Syncing, and if you're still having trouble provide the requested info.
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@joaofrgomes: No, subsequent betas will only get more stable. I just mean there are more bugs in 8.0 beta 1 — mostly UI issues — than the last 7.1 beta, and it may take us a couple weeks to address them.
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) Start by upgrading to Zotero 7 and seeing if you can still reproduce this.
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Delete Collections does not delete items. Any items that were in the collection would still be in the library root and any other collections they were in. If you think you're seeing something different, 1) upgrade to Zotero 7 and 2) provide a Debug…
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Upgrade to Zotero 7.
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Zotero 7.1 is now Zotero 8. The main change is just another major update to the underlying Firefox framework, which provides, among other things, support for Linux on ARM64. We decided that with all the new features in 7.1 8.0 (with a few still to …
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No, we didn't do anything, but there's a lot of confusion here. 1) Clicking "Purge Storage in My Library" is just an unrelated button at the bottom of the storage settings page. You certainly don't need to click that to continue a storage purchase.…
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This is some sort of misunderstanding. Upgrading your storage subscription would never cause files to disappear. It simply allows you to upload additional files to Zotero servers. Nothing has been deleted recently in your online library. Unless yo…
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Several times a day, all my files (including Zotero DB) are syncronized with the PC I am working on (home or work). I'm not totally sure what you mean by this, but if you're saying Zotero is pointing to the local disk and an external process is copy…
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Your best bet would be to find the most recent version that you can still open, sync, and then delete the local database and let it repopulate it from the online version.
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Zotero 7 has been nearly universally well received. Sorry to hear you're not a fan. One more time, if you can reproduce a problem in Zotero 7 with no plugins enabled, you should report it in a new thread. Otherwise you're just wasting everyone's ti…
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If you're going to post here, please trust that we know what we're talking about. There have been no reproducible reports of memory leaks in Zotero 7 without any plugins installed. If there were, we would fix them. People frequently report high me…
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Can you provide a Debug ID for reproducing this?
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Zotero 7 is faster than Zotero 6 and uses the same or less memory in most cases. If you use plugins that slow things down or use a lot of memory, you should remove them. If you can reproduce a problem in Zotero 7 after restarting Zotero with all pl…
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Start by updating to Zotero 7 or the Zotero 8 beta.
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Can you provide a Debug ID (different from a Report ID) from the Zotero Connector for reproducing this?
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it's a shame that Google still has a bug that means you can't deploy the fast version! For what it's worth, while we haven't seen any visible progress from Google on this, we've just rolled out a new version of the Zotero Connector that will attempt…
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1) Re-select the style in the plugin's Document Preferences, which will fix this. 2) Upgrade to Zotero 7.0.22 or later from the either Help → Check for Updates or, if that doesn't offer 7.0.22, the download page. This was a problem from upgraded Ch…
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We don't have any current plans to support that in the desktop app, but you can save to the online library: https://www.zotero.org/save?q=https://arxiv.org/abs/2405.00208
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Great! You probably already did, but be sure to unlink your account and remove your data from that computer once you're sure everything has synced.
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Adobe says they're aware of this and are working on a fix: https://community.adobe.com/t5/acrobat-discussions/windows-application-error-the-memory-could-not-be-read/m-p/15405808#M513271 (That thread is also about Outlook, not Zotero. Again, this i…
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Tab groups are planned.
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[JavaScript Error: "Request timed out after 30000 ms"] [JavaScript Error: "Download request 1/VV6VDCBE failed"] Can you provide a Debug ID (different from a Report ID) for a sync that fails?
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Can you reproduce this after restarting Zotero in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins, and saving a new item?