dstillman
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- dstillman
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Comments
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Note that Troubleshooting Mode isn't intended as a permanent fix for anything. You should manually disable any plugins and try restarting in normal mode. If this is still happening in normal mode, there's something wrong you'll need to fix. What OS…
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Update to Zotero Connector 5.0.207, which should fix this.
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Update to Zotero Connector 5.0.207, which should fix this.
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Zotero creates standard Word fields. If they're flattened, the document was saved in some format that broke them, and I'm afraid there's no option other than to reinsert them or revert to an earlier version of the document. https://www.zotero.org/s…
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That's an outdated version of Zotero, then. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Sorry about that. This is fixed in Zotero Connector 5.0.207, available now. (There was a change in Google Docs a few days ago that broke citing in some documents. Zotero Connector 5.0.205 included a temporary workaround. 5.0.206 was supposed to be …
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Fixed now in Zotero Connector 5.0.207: https://forums.zotero.org/discussion/comment/513084/#Comment_513084
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Delete your library completely and import properly using the built-in Mendeley importer. https://www.zotero.org/support/kb/mendeley_import
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon You'll need to say more. What OS, what Word version, and what exactly have you tried? Is this an institutional computer?
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That's a 423 Locked error from your WebDAV server. You'd have to ask your provider for help.
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You're trying this within the Zotero app or from a browser? Can you provide a Report ID for reproducing this?
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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The Zotero add-in is signed. Your IT department would have to add the certificate as a Trusted Publisher.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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For problems with a plugin (e.g., the Translate plugin), you'll need to contact the plugin developer.
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What do you mean by “when the imported type is standard”? Can you provide a Debug ID for reproducing this?
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How did you install Zotero?
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Yeah, seems like that's a UI bug we've had forever — it uses the parent default-locale and ignores the drop-down. Fixed for the next beta to disable the drop-down properly.
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@HessLab-Admin: This is fixed now in Zotero 9.0.4.
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Email support@zotero.org with details.
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Upgrade to the current version of Zotero. Zotero 6 is no longer supported. (You should also look into why you haven’t received automatic updates in several years.)
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This should be fixed now in Zotero 9.0.4. Let us know if not.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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Generally this would be a problem with your internet connection, but if you can provide a Debug ID for a sync attempt that fails, we can confirm.
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@JoeleMigliorini: Please try updating to Zotero Connector 5.0.205 and reloading Google Docs.
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