Upgrade Storagedstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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How large is the file? And approximately how many records? We can look into this, but is there are a reason you're not using the desktop app? For any significant work, that's what you'd want to use. (We also only just recently added file-import sup…
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If you're trying to insert a citation, you need to click Add/Edit Citation (red bar), not Add Note (yellow bar), which is for inserting Zotero notes into your document.
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Your download requests to Amazon cloud servers are timing out (or taking so long to connect that they're being rejected as invalid). I'm afraid that's all I can tell you.
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We'll be adding a built-in way to do this.
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I notice some apps let users download the old version. No, this isn't controlled by app developers. It's only possible if you've previously installed an app. The App Store then makes it possible to download the most recent version that was compatibl…
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@andrehanoi: Are you actually still seeing this? There was a brief bug starting a couple hours ago where deleted tags could reappear after syncing. That's been fixed (and was fixed before you posted). This thread is for a specific, unrelated issue w…
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That should be fixed now. There was a small bug in our fix for an earlier issue. Thanks for reporting.
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@hifitubes: That should be fixed now.
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/121462/sync-error
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This is now fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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This should now be fixed: https://forums.zotero.org/discussion/comment/484536/#Comment_484536
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OK, this is now fixed. Some items with tags were failing to upload. Sorry for the trouble.
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Sorry, there's a server issue that we're working on. I'm going to keep this thread closed, but I'll post updates here.
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Better idea!
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Either you installed some other way (e.g., zotero-deb) and need to update with that or you need to fix permissions of the program folder.
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First, make sure you're running Zotero 7. If you're still having trouble: Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plug…
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If you're getting that message, Zotero still can't read or write to the file. That's all we can tell you. This isn't a problem in Zotero itself. You'll need to fix whatever permissions are wrong (e.g., on the folder itself).
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You should follow the steps as written and provide the information it asks for.
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This is about the files you already copied. You need to fix the permissions so your current OS user account can read and write to them. We can't provide general OS guidance here, but this is just a basic permissions problem with the files that you c…