adomasven
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Could you submit a Report ID from the Zotero connector?
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What do you mean by "siempre se bugea"? Describe each step that you take in the Google Doc and what you see. Does it work well in a new document?
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To elaborate on what's going on here: when Zotero is inserting a citation it inserts a temporary placeholder that says "{Updating}", which it uses to communicate with Google Docs as a reference point for where the citation should actually be inserte…
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See Troubleshooting Errors in Word Processor Documents
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@mattstidham If you see {Updating} after inserting the citation (the Zotero citation dialog and progress bar closes), try using Google Docs and Zotero with Firefox and see if you still get the issue. Which browser are you using now?
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You can drag items onto tags in the tag pane below the collection list to tag them. You can also assign colors to tags and use numbers 1 through 9 on your keyboard to assign them onto your items.
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Have you tried restarting your computer?
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Have you tried restarting your browser? Could you submit a Report ID?
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You need to use the Zotero program on your computer to see your library. The browser extension is used to save items into your library. See https://www.zotero.org/support/quick_start_guide
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You have to manually remove the cited items from text. Removing them with the bibliography editor only removes them from the Bibliography, but not from where you cited them in the body of the text.
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Go into Zotero Connector Preferences -> Advanced -> Config Editor. Double-click the "proxies.proxies" entry and copy the text in the dialog. Send it to your new computer, open the Zotero Connector Config Editor on it and paste that string into…
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Restart Zotero and your Browser and try again.
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You should try creating a new user account on your current install of Windows and see if you get the error there, which would indicate that it might have something to do with some config options inf your current account. Otherwise a reinstall of Win…
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@juha.gogulski Could you create a video reproducing the issue, upload it somewhere (like dropbox) and post it here or send it to support@zotero.org if you want to keep it private?
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Could you produce a Debug ID from Zotero for an operation that produces the stop script prompt? If you open the Task Manager does Zotero use an excessive amount of CPU when compared to other programs? How many items do you have in your library?
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The Google Docs authentication window opens as a separate browser window, so if you accidentally switch away from it, you need to look for it in the open window list. Closing all Firefox tabs eventually focused the other Firefox window that was open…
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In your example the [1] is in superscript, i.e. custom formatting, which is a type of rich text.
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Thanks for reporting back and sorry for the trouble and lack of a less severe solution.
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Sorry, I don't often need to go into the LibreOffice code, so I may be forgetting some details, but I think the bug only manifests when inserting citations that need rich text, which is when citations need custom formatting or when they include non-…
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Have you tried these steps: https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon
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Yeah, you'll see the error whenever you have a Zotero citation in a paragraph that uses a style with different Next Style property.
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Zotero is not closing Word, Word is crashing. What's the full version number of Word that you are running?
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Your JDK should match the architecture of LibreOffice (both 32-bit or 64-bit). See https://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error
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Is your problem the same as in this post or somehow different? If different, how? If the same, what have you tried?
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Are you using the "Next Style" property in your custom LibreOffice style? It's known to cause issues with Zotero. It's a LibreOffice bug, you may post on their bugtracker to say you're affected by it too. In the meantime you should not use the Next …
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Something is wrong with the config on your original user account, although it's hard to say where. It could be Word config, or some group policy thing. Perhaps the upgrade to Windows 11 corrupted something. We haven't seen a bug like this before, so…
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If you create a new user account on this computer does the Zotero Word plugin work there?
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What are the Macro settings in the trust centre? What full version of Word are you running?
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Did you try restarting your computer? What are the macro settings in the Trust Center right now? Is Zotero.dotm displayed in Word Options -> Add-ins. In that dialog at the bottom under "Manage:" if you select "Disabled Items" and press "Go..." is…
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You will have to poke around in the Word Trust Center in the options, although macros can be disabled by group policy in Windows by your administrator. Is this a personal computer?
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