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We no longer support Word 2007. See https://www.zotero.org/support/system_requirements
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Make sure you are running the latest version of Microsoft Word 16.85.2. Microsoft fixed freezing issues in the most recent 16.85 hotfix. If you are, see Troubleshooting Errors in Word Processor Documents
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@lynaennaime From the troubleshooting page If using OneDrive on Windows, save the copy of the document to your local hard drive, or try renaming the file to remove any spaces in the filename. OneDrive is known to interfere with the plugin for some p…
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You are storing citations in your document as Bookmarks (selected under Zotero Document Preferences in LibreOffice). Unless you need to do that because you are sharing this document with a Word user, you should store your citations as ReferenceMarks…
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See Reporting Problems. Provide more information.
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How is Zotero installed? If you installed it via flatpak, we cannot provide support for that, but it most likely has its own xdg config.
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Zotero uses xdg-open to open links on Linux. You will have to make sure it is configured correctly.
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We won't be able to troubleshoot this without access, although you may be able to find an open-access article on the website with a table that we could also take a look at. Generally, Zotero snapshots will not include any page content that is includ…
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Can you provide a specific link to mgg-online with a table?
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Could you submit a Debug ID from Zotero for an attempt to save that fails?
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Do you have Better BibTeX plugin installed in Zotero? If so, does it work when you disable it and restart Zotero? If so, can you post on this github issue where the BBT dev is trying to fix the issue?
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If you are inserting citations with Bookmarks (for .docx) support, you will want to roll back to LibreOffice 7. Version 24 currently has issues.
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Could you restart the browser and attempt to generate the Debug ID again?
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Is the "Open in Rosetta" checkbox checked for you in the Info pane for Word?
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Do you have other extensions that work in Google Docs, or just the Zotero Connector? Does it fix itself if you disable those? Does it fix itself if you disable all other extensions but the Zotero Connector? Can you submit a Report ID?
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There is an item in your Zotero library that contains a quote " character in its URL field. If the bibliography was formatted well until now, it's likely some item that you have inserted recently. You can find it in your Zotero library by opening th…
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Provide a Debug ID from Zotero for an attempt to insert the bibliography in your APA document. Generally, we don't recommend using Google Docs to work with documents of that scope as Google Docs is more prone to exactly these kinds of issues. You m…
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Submit a Report ID after receiving this error.
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You will have to follow the Troubleshooting Errors in Word Processor Documents page. It does apply to you.
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You can sort by any column by clicking on the column name. If you are looking for something else, please describe in detail what you're trying to achieve.
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The problem is the same - you do not have a working JRE for LibreOffice. Make sure you properly quit LibreOffice by right clicking on the LibreOffice application and choosing Quit, then start it again, and check if an option to choose JRE appears in…
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Submit a Report ID after receiving the error. Generally, you should follow the steps above, and describe in your own words what happens at each step and post that here.
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From the Troubleshooting Errors in Word Processor Documents page: 7. If using OneDrive on Windows, save the copy of the document to your local hard drive, or try renaming the file to remove any spaces in the filename. OneDrive is known to interfere …
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You will have to troubleshoot this with your IT, since this works on regular Windows installations.
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Do you run any proprietary security software? Does it work if you temporarily disable it? Does it work if you create a new Windows user account?
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You are running a version of Word that is two years old, so updating would be the first thing to do. However the most recent version of Word (16.85) also has some issues with slowness, so updating might not help. Microsoft is aware of the issue and …
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#citations_remain_in_endnotes_when_switching_to_in-text_style
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If you open Zotero.dotm manually does the tab appear? If not, there are some group policy settings set by your IT which are preventing it from appearing. However, you may be able to setup Shortcuts, or add Zotero buttons to the quick access area (in…
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Submit a Report ID after attempting to change the citation style.
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See Existing Citations Not Detected
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