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@sklein3 Could you produce a Debug ID from the Zotero Connector? After enabling debugging refresh the page in question and click on the Zotero Connector, making sure the item save is finished, only then submit the debug log.
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Could you open the Zotero Connector Preferences -> Advanced -> Config Editor, copy the proxies.proxies field (you can double-click it to open the dialog box if the full value is truncated) and send it to support@zotero.org with a link to this …
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When you choose a citation style from Zotero Document Preferences in either Word or LibreOffice, Zotero will change the Bibliography paragraph style of that document, and apply it to the bibliography after insertion. Zotero does not update the Bibli…
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You should begin by reinstalling the Zotero Word plugin from Zotero Preferences -> Cite -> Word Processors. Make sure to restart Word after that. If it does not help, try Manually Installing the Zotero Word Processor Plugin
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Please submit a Report ID from Zotero.
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You should remove the bibliography (and all its duplicates) from the document completely, then attempt to cite in the document again, overriding the lock if required.
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You need to click "Next" in the error report dialog. What happens if you override the lock in the prompt?
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What error are you seeing now in your existing document? Provide a Report ID from Zotero.
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Restart your browser and Zotero. Open a new Google document. You might get prompted to select a google account, make sure it's the account that you are using Google Docs with. Does citing work there? If it does, what error, if any are you getting in…
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To begin with you should know that the standard way to add items to Zotero is via the Zotero Connector browser extension. See Adding Items to Zotero. As for your issue, unless you can find a sequence steps after restarting Zotero that consistently …
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Based on the report log you've submitted the most likely scenario is that some security software is preventing the Zotero Word plugin from working.
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See Reporting Problems. Provide more information.
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"Track changes" is a Word feature that is used when working with an editor to make suggested changes. You may be not using it. "Document preferences" refers to the dialog that appears when you click on the "Document Preferences" button in the Zoter…
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Start with restarting both your browser and Zotero. After attempting to use the Zotero plugin with Google Docs, a citation dialog (sometimes preceded by a Google Docs Zotero authorization window) should appear. If nothing appears, look through open …
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We cannot provide troubleshooting help for Brave as it is officially not supported, but if it does not work with Safari, Chrome or Firefox, we can take a look. You should post the page URL you are trying to save here.
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The default location for the word Startup folder is ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word This is what it should have reset to for you if you correctly reset it in Word preferences. Afterwards you should have insta…
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The debug log you have submitted says that Zotero is trying to display the Document Preferences window. You should look through open Zotero windows in the taskbar. Generally Zotero citation windows should appear on top of Google Docs, but sometimes …
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There isn't a way for Zotero to keep those modifications, you will have to reformat with Zotero.
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Does it help if you completely remove Zotero.dotm from the Word Startup Addins folder? Could you try resetting your Normal.dotm?
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You need to have the Zotero Connector installed in your browser for copying of citations to work in Google Docs.
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Synchronization is not related to the LibreOffice plugin. Does the Zotero LibreOffice Integration plugin appear in LibreOffice Tools -> Extensions dialog?
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How did you install Zotero? Could you produce a startup Debug ID from Zotero?
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The LibreOffice Zotero plugin definitely works under Kubuntu. You should not be downloading anything separately, only installing Zotero, either via the archive download from zotero.org, or from the deb repo. Then, install the plugin from Zotero Pref…
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See Zotero Toolbar does not appear
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Close Word completely (by right-clicking in the Dock and pressing Quit), then go into Zotero Preferences -> Cite -> Word Processors and reinstall the plugin, then reopen Word and see if you still get the error.
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What is the full Word version that you are running? Dose it occur in a new document, or only for a specific one?
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If you are still struggling with this, you can open the Debug Output window via Help -> Debug Output Logging -> View Output. When Zotero is working on your document you will see lines being added to the window related to your citations.
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Ok, I have just tested this. Unfortunately it's a weird behavior by macOS. Zotero Connector is opening another window for authentication with Google Docs, and if you have your browser maximized, it opens the window in the free desktop, but somehow t…
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Move to desktop with Zotero main window, it is gone What do you mean by "it is gone"?
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See https://www.zotero.org/support/word_processor_plugin_usage