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Are you running macOS or Windows? Submit a Report ID (even if no errors are logged).
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Actually I am seeing a lot of threads on Microsoft forums for this version of Word and slowness/freezing. If you can roll back to Word 16.84 or wait for an update from Microsoft.
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This is the bibliography feature by Microsoft Word. Are you even using Zotero? If you are, then you should remove this bibliography from your doucment use the Add/Edit Bibliography button in the Zotero tab.
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Can you reproduce this in a new document? Does it matter which items you cite when this occurs? But then typing begins to experience a 5-20 second delay, and page scrolling is also delayed and jumps by full pages. Could you elaborate? Where are you …
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@whitham.c Do you run any other safari extensions, or just the Zotero Connector? If so, what are they?
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We do not provide support for flatpak version of Zotero, you should contact the maintainers if you want these issues addressed. The official Zotero tar works fine with LibreOffice. The LibreOffice 24 release has seen quite a few new bugs which somet…
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Restart Zotero and Word, and attempt to add a citation. If a citation window does not appear, look through open Zotero windows (there may be multiple) for the citation dialog.
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Submit a Debug ID for an attempt to insert a citation that is slow (do not use Restart with Debugging enabled option). What is the full version number of Word that you are running?
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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In Word open the Zotero tab and click Document Preferences. Are citations saved as Fields or Bookmarks? If they are stored as Bookmarks, switch to Fields. Look over your citations and make sure your writing around citations did not get affected, the…
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Did citing with Zotero ever work on this computer before? What is the full version number of Word that you are running? Open a Word document, choose File from the top left corner, and then click either Account or Help on the left nav bar. You’ll see…
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If it works in a new document see Troubleshooting Errors in Word Processor Documents.
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If you have modified you Normal.dotm template in Word the Zotero tab might not appear. Resetting it might help. Find your Normal.dotm file under C:\Users\user name\AppData\Roaming\Microsoft\Templates and move it somewhere else temporarily (like your…
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Please do not post the debug log directly into forums. Please describe in full detail what you are working with, what went wrong, what you have attempted to fix it, and what is the current state. Submit a Report ID from Zotero (not Zotero Connector).
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Where are you trying to insert a citation? Submit a Report ID from Zotero.
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You have to change the styling of the Normal paragraph format. Zotero will use the style of the paragraph to format inserted citations. See https://support.microsoft.com/en-us/office/customize-or-create-new-styles-d38d6e47-f6fc-48eb-a607-1eb120dec563
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What word processor are you using? You can remove the bibliography from your text, and insert it somewhere else by using the Add/Edit Bibliography button, if you cannot append any text to your document after your Zotero bibliography (although genera…
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@adamzr97 If you can still replicate this issue with BBT extension enabled, would you submit an issue to the plugin developer, as he is interested in fixing the issue https://github.com/retorquere/zotero-better-bibtex/issues
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Could you post the ticket link here?
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Submit a Report ID from Zotero. What version of Word (full version number) are you using? Where did you get the Zotero.dotm file that you manually installed?
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Another user posted about this too. A bunch of [JavaScript Error: "HTTP request to http://127.0.0.1:23119/connector/getTranslators has timed out after 15000ms"] [JavaScript Error: "HTTP request to http://127.0.0.1:23119/connector/ping has timed out …
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Actually this is most likely related to the Better BibTeX extension in Zotero, there is another thread discussing this.
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A non-trivial number of bugs have been introduced with LibreOffice 24, so I suggest going back to version 7 and seeing if you can reproduce this, and if not - report it to LibreOffice. There is also a small possibility, that this is caused by some i…
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Try running Zotero in the Troubleshooting Mode (Help -> Restart in Troubleshooting Mode) and see if you still cannot save.
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Restart Zotero and your browser. Attempt to insert a citation. If you only see the "Zotero is updating your document. Please wait..." message, look through open Zotero windows on your computer and see if the citation dialog has opened but did not ap…
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Submit a Report ID
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You should follow the final step of Troubleshooting Errors in Word Processor Documents instructions. Once you isolate the snippet which causes the issue send it to support@zotero.org
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We cannot help you with troubleshooting Brave, but if you submit a Debug ID from Safari Connector for a refresh and save attempt for a page we can take a look. You should start by restarting your computer though.
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Unless you can reproduce this in a new document you will have to follow theTroubleshooting Errors in Word Processor Documents steps. This isn't a Zotero bug, but rather something broken in Word, but without isolating what causes it, it won't be poss…
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Restart Zotero, go into Word and take the sequence of actions that cause Word to crash, then submit a Report ID from Zotero. Submit it even if the dialog listing errors is blank.