Upgrade Storageadomasven
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What happens if you try to manually install the plugin? https://www.zotero.org/support/word_processor_plugin_manual_installation#libreoffice
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Could you produce two Debug IDs from Zotero? One for the proper PDF safe and another for the article page.
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Does the PDF saving from http://www.nature.com.gate2.inist.fr/articles/s41593-018-0104-6 fail consistently? If you right-click the zotero button on http://www.nature.com.gate2.inist.fr/articles/s41593-018-0104-6.pdf and in Save to Zotero select "Sa…
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You will need to ensure LibreOffice sees your installation of Java. Until you manage to do that, there is little we can do to help you, since without an active JRE in LibreOffice the Zotero plugin will not work. There are many discussions about how …
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[JavaScript Error: "HTTP GET http://www.zotero.org/styles/ama failed with status code 404"] Sorry about that, an error prompt is failing to display saying that Zotero failed to retrieve the citation style in the document you are trying to edit. It w…
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@adamsmith we likely have some corner-case bugs in the updated integration code. One has been fixed in the latest beta. @fbennett more verbose citeproc errors would be very useful @ambermarieknows please install the Zotero beta version and see if …
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This process did not identify which citation triggers the problem. in a new document this is what comes up as a notice, as I am trying to insert bibliography: "Zotero experienced an error updating your document. Attempting to generate bibliography…
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Do you have multiple Word documents open at the same time? Can you produce the crashing at all if you only have one document open?
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@H0neybee2 You can install the Zotero beta build, which includes a fix for this issue. You can install it over your current Zotero installation, your data will remain intact. We will have the fix out in Zotero proper soon.
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Thanks for sending it in. You can install the Zotero beta build, which includes a fix for this issue. You can install it over your current Zotero installation, your data will remain intact. We will have the fix out in Zotero proper soon.
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@Melina%20throuvala You can install the Zotero beta build, which includes a fix for this issue. You can install it over your current Zotero installation, your data will remain intact. We will have the fix out in Zotero proper soon.
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@Mary%20VW You can install the Zotero beta build, which includes a fix for this issue. You can install it over your current Zotero installation, your data will remain intact. We will have the fix out in Zotero proper soon.
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Could you follow step 8 of debugging broken documents instructions and email the broken snippet to support@zotero.org with a link to this thread?
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What version of Word are you using? Can you reliably reproduce the above error in a new document and if so, how? Could you submit another Report ID?
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What version of Word? How big is your document and how many citations? What citation style? Make a backup of your document, then follow debugging broken documents instructions, specifically step 8, isolate the problematic citations/paragraphs and s…
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Follow Step 8 of debugging instructions and send the broken citation to support@zotero.org with a link to this thread and we will take a look, but you will still have to manually debug it to fix it. There is no automatic solution.
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Email the smallest possible snippet that causes the error to support@zotero.org with a link to this thread and we will take a look.
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Could you follow step 8 of debugging broken documents instructions and email the broken snippet to support@zotero.org with a link to this thread?
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Sounds like a corrupt database. Are you syncing your database using Dropbox or similar service between these two machines? Could you submit a Report ID?
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Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Perform the operation that is usually slow 3. Before doing anything else, return to Help → Debug Output Logging and click Submit Output,…
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Go into Zotero Preferences -> Cite -> Word Processors and (re)install the Word plugin
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Follow step 8 of https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents
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Zotero 4.0 does not work with Word for Mac 2016. You will need to update to Zotero 5.0
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Have you tried restarting your Mac? Does it work in a new document?
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@calamityloise I've looked at the document you sent us. I am not sure how this happened, but there is an empty citation in this document (i.e. one that has no text in it). Usually when you delete a citation from the document Word removes the underly…
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@pah67 could you make a copy of this document, remove everything but a few paragraphs that have a few citations in it, save and send it to support@zotero.org with a link to this thread?
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You need to choose a footnote based citation style (like Chicago Manual of Style 17th Edition (note)) in the Document Preferences which you can find in the Zotero toolbar/tab in Word.
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See https://www.zotero.org/support/preferences/general You need to uncheck "Automatically take snapshots when creating items from web pages"
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There are a bunch of errors in your debug ID [JavaScript Error: "First-Party Isolation is enabled, but the required 'firstPartyDomain' attribute was not set." {file: "chrome://extensions/content/ext-cookies.js"}] [JavaScript Error: "First-Party Is…
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@Benj1 could you try the beta again, which should fix the issue properly now?