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Run through the debugging broken documents steps.
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Have you copied citations in this document, or into this document from somewhere else? If you have, did you do anything unusual when copying these citations? If you remove the copied citations, does it begin working?
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You will have to ensure µMatrix is not blocking any of the requests being made by the connector. This is 127.0.0.1:23119 for saving to Zotero, but the connector also makes requests to retrieve items that it saves, which depend on the website you are…
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Have you noticed this in multiple documents or only this one? If you make a copy of it, remove everything but the first citation and refresh the document, do you still get these newlines? If so, could you email it to support@zotero.org with a link t…
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Run through the step 8 of debugging broken documents instructions. Send a snippet to support@zotero.org with a link to this thread. The error is likely caused by having copied some citations in the document so you may have to isolate multiple broken…
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This just sounds like a Word, not Zotero, issue. A general rule of thumb for these sorts of errors is to try restarting the computer and seeing if it works better.
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Could you be more specific about "the first item"? Is this within a single footnote citation with multiple items cited, in which case, if there is only one cited item, does it not occur? Is it the first footnote in the document? On the page?
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With "item" I meant Zotero items. Do only specific Zotero items cause this or is it any one? What happens when you insert regular footnotes in Word in between the Zotero-created footnotes. Same spacing issue or do those look right?
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@ttulcin you might also get these prompts if you insert a citation that will require disambiguation from one already in the text or if you ever need to refresh citations (with the refresh button) for whatever reason. You can also click "yes" when yo…
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That being said, what the current version of Zotero does is it goes over all the citations in the document on its first interaction with it after a restart (which is not exactly a bug, but undesirable behaviour that we will revert). If you are getti…
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@ttulcin The issue you are seeing may have been introduced by the document processor integration bugfix in Zotero 5.0.42. It would be of great help if you could try the Zotero Beta and see if the problem persists. If it does you can continue using i…
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There are various ways you can help us help you, if that is what you want. See https://www.zotero.org/support/reporting_problems and https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents Do note that Zotero…
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Oh, actually [JavaScript Error: "Unix error 13 during operation remove on file /Users/[your_username]/Zotero/translators/ACL.js (Permission denied)" {file: "(unknown module)" line: 0}] It seems that you have permission errors in the Zotero data dire…
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If you restart Zotero does it work in a new document?
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How big is this document? Does it work in a new doc?
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Right. Zotero 5.0.43 does not yet include the citeproc version which fixes this issue. @Phenox you should either install Zotero Beta or the Propachi plugin into Zotero 5.0.43 to fix the bug.
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@TJTom Could you install the Zotero Beta and see if that works faster for you?
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That is fine. We want to make sure that we fix this bug for good in the future, which is why we need a Debug ID from someone experiencing issues with the current Beta.
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You need to ensure LibreOffice has a valid JRE (or JDK if on Mac) set up. See https://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error
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Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Click Add/Edit Citation in Word and wait a few seconds 3. Before doing anything else, return to Help → Debug Output Logging and click Su…
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You will need to follow step 8 of the debugging broken documents instructions.
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I am so sorry Livvy, but it seems that there was an active Zotero sync running while you were creating this Debug ID and the important information in the log got truncated. Could you ensure that there is no active sync happening in Zotero while prod…
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It seems that you did not capture the beginning of the action (which is crucial). You should do this in exactly the order described above. First restart Zotero, then, before interacting with Word, enable Debug Logging and only then attempt to insert…
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@fbennett this is the same issue you addressed yesterday (or today?) where “ is causing the xml parsing error. The error is definitely fixed in the latest Zotero beta build and perhaps in Propachi?
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Before going back to 5.0.41 could you produce another Debug ID from the Zotero Beta? 1. Restart Zotero (this is important!) 2. In the Help menu, go to Debug Output Logging and select Enable. 3. Attempt to insert a citation and wait for a couple of …
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I meant the Zotero Client (not the connector) Beta above. It would still be very helpful if you installed the Zotero Beta and tested whether you still get a slow first insert.
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Actually, it would be very helpful if you installed the Zotero beta where we have released a potential fix for this and see whether it works well for you.
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Sorry, seems like we introduced a bug that makes the initial citation after restarting Zotero very slow in a recent update. We will fix this soon, but in the meantime you may download the earlier 5.0.41 version that does not have the bug.
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Do you get the tags in the rendered text, or are they simply missing and the text isn't italicised?
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What do you mean by "no change unfortunately"?