Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
It is still not clear what the issue with the document is. Could you describe the process to how you got here, when the errors begun, what is your current issue, which error messages are you seeing, when doing what, etc? Does the plugin work well in…
-
If you access a proxied PDF and try to save it directly, does it fail too?
-
Word reinstall would not trigger the plugin reinstall. Have you tried to manually reinstall the plugin and restart Word? This is the only report we have of a problem like this, but the symptoms are similar to those that people had after the release …
-
Could you submit a Report ID?
-
Your collaborators either edited the document in an editor that does not support Fields (e.g. Google Docs or an older version of LibreOffice/OpenOffice) or you have disabled automatic citation updates in the document preferences (check under Zotero …
-
@adamsmith We have a significant number of these reports, but I have not been able to reproduce this consistently and nobody has provided steps that reliably reproduce it either. @dposthum if you only have Word window open at the time, does the cra…
-
Could you produce a Debug ID for a save of a resource from a different proxied publisher that succeeds in saving a PDF?
-
@fbennett I can confirm that Windows+Word in a VM on a Mac is faster for me than Mac Word integration. It is indeed bizarre, but we haven't investigated the reasons for this, which is likely due to API differences for WinWord vs MacWord integration …
-
Win error 2 during operation open on file C:\Users\[username]\Zotero\storage\tmp-U8zfjD\Rogers and Van Buskirk - 2009 - Shareholder litigation and changes in disclosure b.pdf (The system cannot find the file specified. ) (No stack trace)…
-
We have had some crashing behaviour before with footnotes, that was fixed in newer version of the Zotero LO plugin. Have you tried reinstalling in Zotero Preferences -> Cite -> Word Processors?
-
Could you test the extension in a new chrome profile? The arxiv link you are trying to save works fine for me.
-
Go into Zotero Preferences -> Cite -> Word Processors and reinstall the Word plugin.
-
There have always been scaling issues, although we never had users report that even a few hundred citations take more than a couple of hours to refresh. Word 2016 introduced some additional instability to the Mac Word suite, which might exacerbate t…
-
I managed to reproduce this problem. We will have a fix out soon. Sorry for the trouble. In the time being you can ensure your styling is correct across the document by changing the citation style to something else and then changing back (e.g. Chica…
-
[JavaScript Error: "Error(s) encountered during statement execution: database disk image is malformed [QUERY: SELECT rowid, fileName, metadataJSON, lastModifiedTime FROM translatorCache] [PARAMS: ] [ERROR: database disk image is malformed]" {file: …
-
Update to Word 16.11 (or at least Word 15.41)
-
@adamsmith I can confirm the problem with EBSCOhost ERIC database. It seems that EBSCOhost begins returning 503 for article pages if you try to load them via XHR or open in a new tab, perhaps to rate-limit. However, clicking on the article links to …
-
@michelle%20Fletcher you have to restart Zotero before producing the Debug ID. Could you submit another one?
-
If you haven't restarted Zotero yet, could you submit a Report ID?
-
You should try disabling all extensions and seeing if that fixes Zotero. If it does, you can then enable extensions one by one, to see which extension interferes with Zotero
-
Update Zotero to 5.0.44 and reinstall the plugin
-
Could you submit a Report ID?
-
Can you reproduce this issue in a new document? Are you storing your citations as Bookmarks or ReferenceMarks?
-
The Report ID you have provided is invalid. Could you submit another one? Can you reproduce this issue in a new document?
-
Could you try this on a different user profile on your mac and see if it works there?
-
Could you produce a Debug ID from the Zotero Connector? 1. Open the Zotero Connector preferences 2. In the Advanced tab of the Zotero Connector preferences, check the box next to “Enable Logging.” Do not close this tab. 3. In a new tab navigate to …
-
Right. Sorry. Do other extensions install into Safari fine?
-
@dancerchris could you follow the suggestions and answer the questions posed above by dstillman?
-
Could you submit a Report ID?
-
@minox%2Eb Could you submit a Report ID?