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Could you produce a Debug ID for the failing plugin install?
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Wait. I didn't realize this was with the Find and Replace dialog open. I missed it in the title (probably helps to put it in the main body of the post). We've had a report of this before, that I seem to have never responded to, although in my defens…
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Restart your computer and try again.
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What OS is this? Do you have any custom windows UI modifications/magnification or similar? Do Does it fix itself if you change your language to English? If you go into View -> Font Size and change the Font Size does it fix itself?
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Have you tried redownloading Zotero and reinstalling the plugin from Zotero Preferences -> Cite -> Word Processor Plugins?
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Zotero logic-wise there is no difference between citations edited in-text and via the classic citation dialog, so they will get reset if you change citation styles regardless of which way you edit them. EDIT: Sorry, this is wrong, and yet another re…
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You need to post the full path of the Word Startup location as displayed in Word.
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What is her Word Startup location? Is Zotero.dotm placed there?
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I ran a short test of Zotero on Windows 11 and didn't run into any issues. It opens, looks and works fine with the Zotero Connector and citing with Google Docs. We have no reasons to believe anything might be broken, but either way are ready to fix …
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Restart Zotero and Word, then produce a Debug ID from Zotero for an operation that you believe is stuck.
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Ideally you should edit the citation style that you are using to adjust the output to your needs. If that is impossible then you can edit your citations in-text. You don't need to use the edit dialog. Next time you refresh your document make sure yo…
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That is certainly not the correct address. It's https://www.zotero.org/support/word_processor_plugin_troubleshooting What's the problem? Could you submit a Report ID?
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Have you tried restarting your computer and reinstalling Zotero? Does this Windows account have administration permissions or not?
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I don't know what to tell you here. Based on your debug IDs: Updating the problematic document to insert a citation took 135s, updating the problematic document with a refresh took 154s and updating this other non-problematic document with a refresh…
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Did you restart your computer after changing the language? Do you get the error if you cite an item from authors with latin character names? Which citation style are you using?
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These are OS theme based. However the new item tree (that is now available in the Zotero Beta ) will return them back to the original chevron look.
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As it says, you need the beta version of Zotero with your database -- once you've used Zotero with the Beta you cannot switch back to the release version (this isn't always the case, but it is at the moment). You can keep using the beta version of Z…
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Could you submit a Report ID?
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If you're navigating to Politico from your university proxied websites that automatically take you to e.g. politico.com.proxy.institution.edu, Zotero will re-proxy the host. If you want Zotero to not do that automatically you can uncheck "Automatica…
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By crashes do you mean that Zotero quits? Do you get a crash report from Apple? Can you copy its contents, paste them somewhere (like pastebin) and post a link here?
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@tacameron @hahaprut what version of macOS are you running? Generally macOS is responsible for this working correctly, it's beyond our control, so it's an OS bug that you should report to Apple.
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I've just tested with Windows 11 and everything seems to work normally. Could you submit a Report ID?
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What's the full version number of Word 2010? Could you submit a Report ID from Zotero?
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See Troubleshooting Errors in Word Processor Documents
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Ok, first, the Report ID you have pasted is invalid, so please generate a new one. Otherwise, it seems that you are describing multiple issues. 1. Does Zotero close when running the switch word processors command in Word? Does it happen for every do…
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If you change OS language to English does it fix itself?
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@adamsmith I'm now looking at the code here and it indeed has been like this since at least 2012. The HTML output code is questionable in accomplishing what it should do based on CSL spec and could probably be updated. I'm creating a ticket to addre…
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I cannot reproduce this with Chicago style chosen for Quick Copy format in Zotero preferences. What citation style is chosen in Export options? Does it fix itself if you switch to a different style?
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If you move text by dragging then that's what's causing it. Other causes could be your collaborators (if you have any) copying and pasting text without the Zotero Connector. Otherwise if you copy by using hotkeys or Edit -> Copy/Paste then citati…
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You can change the Word Style "Footnote Reference" to change the footnote number to not be superscript. You don't need a macro for that. I don't think you can insert the dot and en-space without a macro though. Your best bet for use with Zotero is …