dwiniecki
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Right. I've disabled a bunch of plug-ins and refreshed the browser. It's working now. I'll report back if I can identify which plug-in was the culprit.
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With a new profile in a new Firefox window -- yes, it operates properly.
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D1537364996 D11501024 Regarding a new Firefox profile, I am successful in using Zotero in Google Docs when I am using different Google accounts in a different Firefox profile.
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When using the Firefox setup detailed in the first message in this thread, the problem occurs — never get to the account selection step. When using Firefox with other google accounts not associated with the university the system works as it is sup…
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Thanks for the idea! I can confirm this does not fix the error. I have been successful using the Google Docs connection to Zotero when logged into other Google accounts on the same browser.
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It is a branded account under a university. It includes G-suite. I am not knowledgeable enough about setup to say what advanced protection it might have. I have just confirmed that it operates as expected in Chromium when logged into the universit…
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This has already been attempted multiple times. The same problem occurs on each attempt. When attempting to invoke Zotero from Google Docs, the error occurs before there is any prompt for which Google account to use. I have removed the Zotero Googl…
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2073186366 This one was generated after cleaning up some of the libraries that were putting noise into the error report.
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885380976 You may see the same "nothing" in that report. This is because it was generated in the exact same way as the previous report. The report was generated immediately after the error occurred and before restarting Zotero.
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567152437
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I have successfully used the Google Doc connection to Zotero using other Google accounts. I am not logged into those Google accounts when attempting to open a link to Zotero from a document in the account we're talking about.
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Okay. It has nothing to do with Zotero. (I'm not criticizing Zotero!) The system never gives me the option to select an account. There is no authorization prompt. You were attempting to be clear in asserting that this has nothing to do with Zoter…
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I have restarted the browser multiple times. This has no effect on the error. Clicking "add/edit citation" in Google Docs prompts the Zotero progress bar and Zotero starts to open, but never finishes opening. The error message posted is the end res…
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No. The same error occurs on a brand new Google Doc with no text.
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Thanks! My apologies for the FAQ...
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On Firefox 2.0.0.11, Zotero 1.0.2, OOo 2.3.1, Zotero OOo plugin 1.0.2, WinXP, I have lost the Zotero toolbar. I have uninstalled and reinstalled the plugin (and the plugin in 'Enabled' in the OOo Extensions manager) but the toolbar does not appear …
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After updating to 1.0.2 for both Zotero and the OOo plugin on WinXP and OOo 2.3, I receive the following error from within OOo when attempting to insert citations through the OOo toolbar: 'Zotero – Error: An Error occurered communicating with Z…
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I get the same error as Per, above, except I'm using OOo 2.3. I followed Dan's suggestion just above Per's most recent remark above, but still no joy. I have also lost the Zotero toolbar in Ooo. I have tried to uninstall and reinstall the ext…
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Thanks for your diligence and patience with me. I've also found that the same symptoms occur when I attempt to edit a citation--for example, to remove the author's name from a citation, the edit field will only show the first citation in the pa…
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I'm curious how I can communicate directly with the developers on this issue--or if it is in line for inclusion in the next release of the plugin for OOo?
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I'm having the same problem with Zotero 1.0.1, OpenOffice 2.3 and Firefox 2.0.0.9. Perhaps this additional information will help somehow. If I select the leading parenthesis in the text of a citation (even if other text is selected also, a…