Upgrade Storagemvasilak
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- mvasilak
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You have an old version, please update your apps. The issue has been fixed in later versions.
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Hello @MBAJetteWag, which annotation type did you use, square annotation, or some other one? Is this an issue you can recreate? If so can you please record and share a video? Either post a link here, or send it to support@zotero.org and mention this…
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Can you please describe what you were doing when the crash occured?
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Thanks for your feedback, this is a bug, so expect a fix in an upcoming version.
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You have a very old version of the app, please update.
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Can you please describe what you were doing when the crash occured?
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Can you please describe the issue you're reporting, the log you sent just shows a successfull sync.
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Hey @marmau, it seems that this crash occurred in the PDF reader. Is it a specific PDF file that caused this? Can you reproduce it? If so, can you please mail it to support@zotero.org and mention this thread..
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Thanks for the extra info, we pinpointed the issue, and we will have a fix in an upcoming version.
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Hey @Zensunni, can you please record a video of this issue? You can share a link here, or mail it to support@zotero.org mentioning this thread.
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Hey @Jeremywen, can you please describe what you were doing when the crash occurred?
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Hey @Wilson_wangwang, did the crash occur just after you re-installed? Did you sign in before the crash, or were you already signed in? Furthermore, did you have the app installed before re-installing? Finally, has it occured more than once? Tha…
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Can you please describe what you were doing when the crash occured?
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Hey @kevin.buckle1, can you reproduce this issue consistently? If so, can you please let us know the doi that causes it?
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Hey @nhunchak, was this an one time occurence, or can you reproduce this issue consistently?
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This issue has been fixed in later versions, please update your apps.
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Hey @Heysajeel, can you please provide some more info. - What type of annotation were you creating? - Were you adding a text comment to the annotation? - Did you use an apple pencil? If yes, which version? Both for the annotation creation and commen…
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Hey all, this type of search is not yet implemented in iOS/iPadOS. It's planned for the future, but with no specific outlook.
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You are using an old version. Please update your apps.
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You are using an old version. Please update your apps.
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You are using an old version, this issue has been fixed in later releases. Please update your apps.
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Please update your apps, this issue has been fixed in later versions.
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The issue happens because the text used in the PDF is a bit malformed and currently the iOS/iPadOS Zotero app is too strict, and it crashes when this malformed text is used. We have a fix though, which will be included in the next update.
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If the documents are scanned without OCR, then it's just pages of images for Zotero, there are no characters to be selected for highlighting/underlining. Other readers may perform OCR on the fly to allow you to select characters, to some extend, but…
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Can you check if this happens for a specific document only, or for any document you try to annotate?
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The screenshots are from the macOS version. Which version do you have an issue with? The iOS/iPadOS one or the macOS desktop one? Maybe you can share a video of the exact issue you have?
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Hey @Limm0405, can you provide some more info? In the debug log you sent there is only an ink annotation added and then deleted.
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Hey @Freelove, for the time being you can select the abstract text, and translate it therfore, when editing the item detals. We'll improve it that is also selectable in non-editing screen.
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@Tomero if it happened that many times, it seems to be an issue with this specific file, please do mail it to support@zotero.org and mention this thread.
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Hey @Tomero, does this happens every time you try to highlight this text, or was this an one time occurence? Can you please mail the file with this issue to support@zotero.org and mention this thread?