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We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @piiiesk, can you please clarify if this issue happens when you try to sign in, or when you launch the app while signed in previously?
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You have an old version of the Zotero app, please update your device to at least iOS 16.6, and then update your apps.
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AFAIK, words in this context are split according to space, commas, periods, and other such delimiters, which unfortunately doesn't work well for languages such as Chinese where breaks are not used between consecutive words. So not so much of a bug, …
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Can you consistently reproduce this issue? If so, can you please provide a screen recording of this happening?
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Thanks for extra info you shared with us. What you experience is not a bug, but that's how the third party library we use to display and annotate PDFs works, for any language, not just Chinese. If you use touch-based or pencil to e.g. highlight a …
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Can you let us know which device, iOS version, and Zotero app version you see this issue in? Does it happen for all documents, or certain ones? In the latter case, can you share such a document with support@zotero.org and mention this thread? If you…
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Can you please describe what you were doing when the crash occurred?
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Please update iOS to at least iOS 16.6 and the update Zotero to the latest version.
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The feedback we got so far from the third party is this: "This is actually expected behavior. Since moving between lines happens while normal motion of the hand triggers the selection jump. This of course can be more drastic for documents where th…
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Hey @isabella_c_brown, can you reproduce this crash consistently or was it an one-time occurence?
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Can you be more specific? Does this issue happen repeatedly, or was it an one-time occurence?
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Hey @Ravii_22, does it crash everytime you try to launch the app? The crash seems to be due to a bug which we'll fix, but it is triggered from a WebDAV misconfiguration when trying to download multiple attachments. So in the meantime, can you chec…
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Hey @jmfranckmagres, Zotero has, among others, an image annotation tool that selects an area, and an ink annotation tool that allows you to draw. The annotations created from these tools can be moved within the page they are in. There were never, i…
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Can you please be more specific and provide exact steps? Is this crash reproducible, or was it an one-time occurence?
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Can you please be more specific and provide exact steps? Is this crash reproducible, or was it an one-time occurence?
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Does it crash every time when you open this file? If so, can you share this file by email to support@zotero.org and mention this thread? In case this is the last file so it restores every time you launch the app, you can tap and hold the app icon, …
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Can you please describe what you were doing when the crash occurred?
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You have an old version of the Zotero app, please update to the latest one and try again.
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Please check https://www.zotero.org/support/kb/files_not_syncing
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Can you please describe what you were doing when the crash occurred?
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You can just save it to Files, and then share the file with Zotero. Assuming you have the latest version of the app, the PDF itself should be enough to recognize and fetch its metadata.
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Just to further clarify, is the vibration/jiggle the one that is happening when the selection jumps to the next/previous line, or do you refer to something that could appear even i changing selection within the same line, and never selecting fewer/m…
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You have an old version of the app. In order to update you would also need to update your device to at least iOS 16.6. If that is not possible, you can alternatively use the Web Library in that device.
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We have a potential fix for sharing to the zotero app while you are in this page, it will be part of an upcoming release. When you say you opened the PDF, what you shared then was the page in Safari, right? What I suggest as a stopgap measure is t…
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We have a potential fix, it will be part of an upcoming release.
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Hey @kalder, can you share the URL of the web page you try to save? With a first look, this seems like a Cloudflare challenge title. We have a potential fix for this case, but it is not released yet. In the mean time, you can also try saving the pd…
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There is a sidebar you can access by tapping the second icon from the left in the navigation bar. Furthermore, you can add a comment in highlight annotations as well, which may fit more your use case. You can even edit the text you highlighted in t…
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You have an old version of the Zotero app, please update your apps.