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Can you please provide screen recordings of these issues, and share them here or mail them to support@zotero.org mentioning this thread. Also mention which version of the app you have installed, as well as which apple pencil and iOS device you use.
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You have an older version of the app. Please update your apps and try again.
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Thanks for the feedback, we can reproduce the issue. It's not out right fixable, as there are 3rd party dependencies involved, and we have to escalate with them. Since you do use the beta, you can also use Zotero desktop to create snapshots of web …
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Can you open these documents in the web library? Do you have any issues there? Additionally, could you create a group library, and copy the document with the annotations there, so you can share it as is with us, for further debugging?
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Hey @nathancashion, thanks for the feedback, we pinpointed the issue and it will be fixed in an upcoming release. Keep in mind that this issue only appears in the beta version, in iOS 26.
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For snapshots indeed these features are not implemented yet.
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You have an old version, please update your apps and try again.
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According to the log you sent, you should also see the error "Invalid item types selected.", which means you only selected types that cannot produce a citation. Those are notes and standalone attachments.
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Please don't post multiple times, if you have more crashes, just share them in this thread. Since you can easily reproduce this, can you make a screen recording of the crash and share it here as well? Also mention if you use a pencil or an external …
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You have a very old version installed, please update your apps.
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Can you provide some more details please? - Did you use two apps in split mode, slide over, or just switching from app to app full screen? - Was it Zotero and another app, or two windows of the Zotero app? - Were you doing something specific in the …
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Can you please describe what you were doing when the crash occurred?
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Can you please describe what you were doing when the crash occurred?
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Hey @ensar45, please make a new debug log as I described before. The one you sent hasn't logged opening a document.
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Please also provide the exact version of Zotero you have installed, and do mail such a file that displays these issues to support@zotero.org. If you make a copy of such a file, so there are no previous annotations, does it still cause issues? Addit…
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Hey @daniel.ashbrook, this issue should be resolved in the latest beta, and it will be part of an upcoming release. Can you please try it and provide further feednack if needed? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @OMGyouzi, does this happen for a specific document? If so, can you mail it to support@zotero.org mentioning this thread? Otherwise, please make and share with us a screen recording of the issue.
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Hey @eeiverson, can you reproduce this issue consistently, with all PDFs? If so, is it a matter of just oppening a PDF and choosing which export action? Otherwise, which are the steps that lead to this crash?
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Thanks for reporting that. We have a fix and it will part of an upcoming release.
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Can you please mention which device, which iOS version, and which app version you use? If it's a specific file that has this behaviour, can you please mail it to support@zotero.org and mention this thread?
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Can you please describe what you were doing when the crash occurred?
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Can you please describe what you were doing when the crash occurred?
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Thanks for the feedback, we pinpointed the issue, and we'll have a fix in the next beta release. Can you also describe what you were doing when the crash occurred?
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Hey @liebesahe, does the app crash every time you try to launch it? If so, there seems to be an issue with the document that was open the last time, and Zotero tries to automatically open when you launch it. You can tap and hold the Zotero app icon,…
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Hey @CactusClyde58, can you repeat it consistently? If so, can you try the latest beta (2.0.0-398), that has a potential fix for this issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @rdiaz02, I tried with the latest beta (2.0.0-398) in both iOS 18 and iOS 26 devices, with "Only Draw with Apple Pencil" enabled, and I cannot fully reproduce your case. When I enable an annotation tool in the toolbar, I can tap with the pencil…
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We have a potential fix for this issue in the latest beta (2.0.0-398), can you please try it and provide more feedback if necessary? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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We have a potential fix for this issue in the latest beta (2.0.0-398), can you please try it and provide more feedback if necessary? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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We have a potential fix for the actual crash log you sent in the latest beta (2.0.0-398), can you please try it and provide more feedback if necessary? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta Keep in mind that the other issue…
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We have a potential fix for this issue in the latest beta (2.0.0-398), can you please try it and provide more feedback if necessary? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta