mvasilak
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Comments
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Hey @rockyduggles, we are aware of this regression, and it will be fixed in an upcoming version. Thanks for reporting.
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@Pomulum it seems there is an issue with the app's local database that causes the app to deadlock. Do you have enough free space on the device? Please also try the following, or let us know if you already have. - Restart the device and try again…
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Hey @Pomulum, can you try on your device that the crashes occur, going to Settings > Privacy & Security > Analytics & Improvements > Analytics Data, search for "Zotero", and export and mails us the files to support@zotero.org, menti…
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Hey @samsatp, thanks for letting us know. We 've found the issue, and we'll fix it in an upcoming update.
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Hello, this issue has been fixed in version 1.0.28, please update the app.
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We have pinpointed the issue, we will include a fix in the next version (hopefully soon). Thanks for reporting that.
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We have pinpointed the issue, we will include a fix in the next version (hopefully soon). Thanks for reporting that.
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Hello, this issue has been fixed in version 1.0.28, please update the app.
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This issue should be resolved in the latest version (1.0.28). Please update the app and try again. If the crash still occurs, do let us know.
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Thanks for letting us know, the fix will be part of the next update. In the meantime, if you specifically select Light or Dark Appearance in the reader settings (not Automatic) and close the current document, it should work as expected.
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Hey @vchircov, Arrow keys without modifiers should work, according to selected scroll direction, to move to previous/next page. If that is not the case please do let us know. Regarding (2) I couldn't reproduce this. What are your settings for do…
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Hey @timshadel, it seems that opening such a link while another attachment is open, works as expected. Does this crash occur everytime you try opening this or similar links?
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Hey @warwickmm, do you remember, in both documents, which pages did you delete in relation to the total number of pages? Where there in the 2nd document, that didn't crash, any annotations after the deleted pages?
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Hello @YvesChan, by "keeps connecting forever" do you mean that after starting verification, it never stops and it just shows the spinning activity indicator, so you have to tap "Cancel" to stop it?
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Hey @sara_saljoughi, it seems that this crash takes place when you open the details of an item. Does it happen consistently when you do so? Can you please also update to the latest app version, and see if the crash still occurs and send as a debug I…
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Hello @caoqian199502_nju, your crash seems to take place during a modification of the local database, which may be due to a corrupt database. If you still experience this problem, and you are certain that you have synced all your local changes, you …
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@abrossimow thanks for the feedback. The fix will be included in an upcoming update.
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Hey @erdoke, we did reproduce those bugs, we'll include fixes in the next beta. Thanks for the feedback.
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Hey @abolisher, unfortunately I cannot reproduce what you are describing. - Can you check what is the Appearance PDF setting currently? Is it still set to Dark? - Does it happen with all PDF attachments? - Can you please provide a video of this hap…
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Hey @chanwingyee1129, did you happen to use emojis in these annotation comments?
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@FeralFlora we have a fix, it'll be included in the next release. Thanks for bringing this to our attention, and please do provide any further feedback if necessary.
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Hey @FeralFlora, I tried to reproduce the issue, but it didn't occur in my case. Can you please provide a video recording of when this happens? It might help understand the specific circumstances.
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Relevant improvements are part of the latest public beta. If you want to try them out and provide any additional feedback, please check https://www.zotero.org/support/beta_builds#zotero_for_ios_beta for instructions.
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Hey @tulli, the fix will be part of the upcoming iOS/iPadOS release. Thank you for letting us know.
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Hey @Christabella-Tian, it seems that the crash happens when you are trying to add an annotation comment that unfortunately makes an internal conversion fail. Can you please provide us the text that causes this crash, either here, or by email to sup…
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We'll add some improvements in an upcoming version. I'll let you know when they are also available in our beta.
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Hey @warwickmm, we managed to reproduce the issue, thanks for reporting. The fix will be available in an upcoming release.
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Signing out should clear up the local storage. Tapping the information button of the same entries that crashed before, does not crash anymore?
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Hey @jhossbach, it seems the app's local data have been corrupted somehow, and those entries that crash have multiple tags without a name. If you have already synced your local changes, can you try signing out and signing in again, and let us know …
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new crash report.
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