Upgrade Storagefcheslack
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- fcheslack
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Comments
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Long ago we supported OpenID 1.0. We do not currently support OpenID or any kind of SSO.
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Certainly not generally down. That looks like a legitimate error in the oauth handshake with a bad verifier. We haven't changed anything here and I don't see an obvious elevation in these errors. Did you change anything with the oauth process recen…
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Not sure why your email would be blocked, but I've sent an email with some details.
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If you try again now it should work. You created, renamed, and deleted multiple accounts with overlapping usernames which resulted in a state we hadn't accounted for. There is generally no reason you should need to do this. We allow changing your u…
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Where are they looking? https://www.zotero.org/support/kb/changes_not_syncing
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This sounds like security software on your computer blocking the download of certain files (of which, executable files like installers would certainly be likely to get included). You might try temporarily disabling security software, or its browser/…
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We are going to expand support, but note that our payment processor does support UnionPay cards.
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You wouldn't be getting that for the account you're posting from, so you're almost certainly set up to sync using a different account on one or both of your computers. You can check what account each device is set to sync with from the sync prefere…
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Responded via email.
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How does it fail exactly (page it sends you to/error message)? I'm not able to reproduce this in Brave. If you have anything set to be more strict than default for blocking long lived cookies, that could cause an issue, but I would expect that to a…
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https://forums.zotero.org/discussion/comment/455539/#Comment_455539
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https://forums.zotero.org/discussion/comment/455539/#Comment_455539
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Note that you've published an email address in one of your group descriptions and invited people to email it. https://www.zotero.org/groups/2551297/ufsbd_-_prvention_et_sant_bucco-dentaire
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You have unlimited storage available on the account you're posting from. It can sometimes take a couple minutes to show up. Make sure you're syncing with the same account you logged in to the website with in your sync preferences. https://www.zotero…
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@steko These are noted in the announcement as not yet implemented. They will be.
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https://github.com/zotero/zotero/issues/3582
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Could you try again now and see if you still get just a blank screen or an error message?
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And does this happen only on zotero.org, or also forums.zotero.org? You would not be able to log in to the forums, but can you at least load them in Firefox?
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If that happens more than once it's generally a problem processing your payment. Email storage@zotero.org with details and we can help figure out the details.
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This would generally just be because you have been syncing for a while after you hit your storage limit. If you don't notice the sync error, your metadata will all continue to sync, but no new files will be uploaded until there is space available. O…
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All users that sync will always have a full copy of the metadata on their computer. By default Zotero syncing is set to "download files at sync time" which means all users that join the group and sync would have a full copy of all the data. A copy …
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That's the currently selected plan that shows it's expired. You can click the "Renew Now" button on the left side to renew at that subscription level.
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They can ask a user to create a key for them, just like anyone can by creating their own oauth app. They can't unilaterally do anything with it. This standard was designed for applications that had no expectation of being able to strongly secure th…
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This is not something to panic over. You've already renamed the application and removed the callback. Using those credentials is harder and no more useful than anyone just creating their own new application. We'll provide a way for the owner to rev…
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https://www.zotero.org/support/collections_and_tags#unfiled_items for items not in any collection.
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https://www.zotero.org/support/kb/annotations_in_database#interacting_with_embedded_annotations
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Depending on what you mean by you can't see attachments: https://www.zotero.org/support/kb/changes_not_syncing https://www.zotero.org/support/kb/files_not_syncing
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The user that purchased the storage can email us at storage@zotero.org with details to request the transfer.
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That would need to be a group library.
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If the data in your web library is up to date, you can just set up sync in your Zotero app on your new computer. https://www.zotero.org/support/sync This is the first option for restoring Zotero data: https://www.zotero.org/support/zotero_data#resto…