fcheslack
About
- Username
- fcheslack
- Joined
- Roles
- Member, Administrator
Comments
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Should be fixed now.
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Still seems to work on some page loads, but not others, so I'm guessing just a bad node. Will let you know when we've got it properly sorted out though.
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I can reproduce this. Looking into it.
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No, I don't think there's ever been a working tags/ (or even a pure tags page that is at all useful)
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So the gear icon is only an "Unsubscribe" button ? It appears in absolutely all threads for me. Depends on what permissions you have on the thread. Unsubscribe is something every user has permission to do on every thread.
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Only allows editing posts for a certain time. That probably includes the title.
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As I already noted on zotero-dev, I'm curious whether the new version allows for search-by-author at https://forums.zotero.org/search. It used to be that prefixing a search term by "username:" did the trick, but this no longer works. Vanilla 2 got r…
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less [no?] spam are so nice.) All new users have their posts go to a moderation queue. When a post is approved the user is 'Verified' and future posts go through automatically. The current page number of a thread was underlined (in order to disting…
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I understand. Please keep the bug reports and suggestions/requests coming. I'm paying attention. Just triaging at the moment. I forget the details off the top of my head, but we tested the advanced editor and had some problems with it. I want to g…
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The mobile version of the forum (which is a blessing) isn't themed at all, which doesn't really hurt, but is a bit weird to suddenly be on an all blue site without any sign of Zotero. Thanks for reporting. I've pushed out a quick modification with t…
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All the downloads are available listed at the bottom of the page.
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Should work now.
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I've sent an email to that address manually from a monitored email address to see if it bounces.
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If you had a number of items (including attachments) in Zotero's trash, it would have been automatically emptied after 30 days (by default) freeing up space used by those attachments.
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It looks like you have the emails for the two accounts reversed, which is probably why you couldn't log in to the old one the first time you tried. The account with the username Angelah133 has an ahernanadez17@ email address and vice versa.
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You can configure Zotero to download files "as needed" in the sync preferences (Gear menu > Preferences > Sync)
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email storage@zotero.org with the details
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Sorry, I lost track of your email for a few days. I've responded now, but I'll note here that file storage is outlined on https://www.zotero.org/support/storage and institutional storage plans at https://www.zotero.org/support/institutional_sto…
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If you cancel the automatic renewal from your storage settings (https://www.zotero.org/settings/storage) it will not attempt to charge your previous payment method. Whether you disable auto-renew or not, you can purchase a subscription (at the curr…
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@chandra_lebovitz That's a secondary email address on the account, which can't currently be used to log in. The username is noted in the password reset email. You should be able to use that to log in. You can update your primary email address after…
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That's not the username associated with her account. The username is noted in the password reset email. She should also be able to log in using that email address.
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This is most commonly a mistake trying to use the wrong username/email and password combination, especially if you have multiple accounts. You can always reset your password. https://www.zotero.org/user/lostpassword The password reset email also n…
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Is this for the public group you own, or another group?
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We don't have a great way of doing that. I believe most people in that situation get reimbursed after (which is why we provide a print friendly payment receipt in the storage settings after you purchase). If a department or lab is purchasing storage…
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There's no roadmap. Philosophically, I'd like to support it. Unfortunately, the most likely outcome is us removing OpenID support. It never got particularly good adoption for various reasons, and as far as I've seen OpenID Connect hasn't changed th…
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Make sure you're using the same credentials in standalone (Gear menu > Preferences > Sync). You're most likely syncing to a different account than you purchased storage with.
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Yeah, I've been reading along, but I haven't thought through the implications of a manual name change yet. Off the top of my head I don't think it would break anything other than links to your profile, but since we don't do it I'd have to look into …
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Note that this is only if your institution has a Zotero subscription. It is not just that all .edu addresses receive more storage.
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I've never had a great answer for this. Fundamentally, none of these URLs can be expected to be permanent. Groups are made private (in various ways) or deleted. Items can also be deleted, or modified such that it's no longer the same item. I do fee…
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I don't see an account with that email address. If you're sure that was the email address, then unfortunately that likely means you were actually just using the client and never registered (or synced) that first time around.